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Technical Writer
Siemens
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About The Job
As a technical writer at Brightly, you ll provide clear information about our catalogue of products. This content includes product release notes, API reference documentation, user-focused guides, tutorials, sample code and other materials to cover our growing product and platforms features and capabilities.
You will work closely with Brightly product, engineering, and design teams as we create a superior developer experience for our clients. As we grow, youll get the benefit of our research into our customers needs and the opportunity to help shape our developer offerings into a usable, clearly documented platform. You will develop and expand our developer portal, set standards for our information, and may eventually manage other writers.
What You ll Be Doing:
- Write documentation for external users such as release notes, help site articles, API reference documentation, and developer guides
- Develop and use all types of content types (workflows / process schematics / instructional videos / developer consoles) to simplify the user s understanding of Brightly products
- Learn complex concepts and communicate the information in a way that is engaging and understood by users
- Gather customer feedback on documentation to improve usability and support
- Understand product functionality release cadence working in conjunction with the product organization
- Build technical documentation that supports user understanding of the product of focus
- Create documentation in a timeline that aligns with the release of new features
- Work with Subject Matter Experts (SME s) in the business to understand the necessary requirements for the documentation
- Support the creation of technical API documentation for products as necessary
- Create documentation to support feature sets that may not have previously been documented
What You Need:
- Bachelor s degree or the equivalent in experience in English, Communication, Software Engineering, Computer Science, Technical Writing, or Curriculum Development, or possess equivalent practical experience
- 1-3 years of industry experience as an effective technical writer
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- The ability to quickly research a topic and produce relevant content while maintaining business goals and guidelines
- Ability to work independently and drive projects to completion with minimum supervision
- Ability to collaborate with others and work cohesively within a team
Preferred Skills:
- Previous experience with MadCap Flare
- Previous experience with Git repository management (e.g., Bitbucket)
- Firm understanding of the software development life cycle (SDLC)
- Previous software development experience
- Experience building API platforms, developer portals, or integrations between third party platforms
Employment Type: Full Time, Permanent
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What people at Siemens are saying
Rating based on 7 Technical Writer
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Likes
The company culture, work-life balance
- Salary - Good
+6 more
Dislikes
Company is best in industry, but pay wise average.
Technical Writer salary at Siemens
reported by
47
employees
with 2-8
years exp.
₹5.5
L/yr - ₹15
L/yr
55%
more
than the average Technical Writer Salary in India
View more details
What Siemens employees are saying about work life
based on 4.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Siemens Benefits
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Flexible Work Options and Hybrid Work Models Employee Engagement Health & Wellness Career Development
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