Site Reliability Engineer (SRE) - Automation Developer

The candidate will support the Siemens Xcelerator platform and will be responsible for identifying, managing, improving, and reporting on availability, resiliency, reliability, and stability efficiencies. This includes providing technical guidance and leadership to drive solutions, create & enhance processes that deliver excellence. A strong relationship with the various product teams of the Xcelerator platform is necessary to support core objectives. This roles success will be defined by product teams within DISW business units meeting their SLAs.

Responsibilities/Tasks

Provide & lead the design, deployment, automation, and scripting solutions to drive new capabilities, visibility, and efficiency

Collaborate with other technical platforms and partners to engineer automated and integrated solutions between tools, services, teams that increase availability, reliability, and performance.

Own and ensure the internal and external SLA s meet and exceed expectations

Be part of maintaining a 24x7, global, highly available SaaS environment

Participate in an on-call rotation that supports our production infrastructure

Troubleshoot production availability incidents that often span across multiple teams and services.

Lead production incident post-mortems, and contribute to solutions to prevent problem recurrence; with the goal of automated response to all non-exceptional service conditions

Communicate to business and technical partners on incidents as they occur when they impact system performance or availability at a critical level

Required Knowledge/Skills, Education, and Experience

Bachelor s Degree with at least 2+ years of IT experience or equivalent experience.

4+ years experience with automation via scripting & API development

3+ years experience with software development in the cloud

2+ years experience with observability tools

(Datadog, CloudWatch, CloudTrail, Elastic Stack, Grafana, or equivalent tools)

2+ years experience with containerization, specifically Kubernetes

2+ years experience with Amazon Web Services (AWS) services

2+ years experience Terraform, CloudFormation, Ansible, or equivalent tools

2+ years experience with Python

Preferred Knowledge/Skills, Education, and Experience

**Siemens Teamcenter software**

Desired certifications include: Datadog, Kubernetes, AWS or Azure certification

2+ years experience as a Site Reliability Engineer or equivalent role

2+ years experience with issue/incident tracking tool

(ServiceNOW, ServiceDesk, Jira or equivalent tools)

2+ years with log management tools (ie ELK Stack)

2+ years experience Enterprise IT environment with distributed environments

Networking concepts, including firewalls, VPN, routing, load balancers, security and DNS

Senior level system administration experience, including troubleshooting, support, mentorship/training, and oversight Attachments