ShopSe - Senior Growth Manager (4-7 yrs)

Position: Senior Manager, Growth.

Location: Mumbai, Maharashtra.

Reports to: VP, Head of Growth.

Position Overview:

- We are seeking a strategic and results-driven Senior Manager of Growth to lead our initiatives in enhancing conversion, retention , customer acquisition and overall business expansion from existing and new accounts.

- The ideal candidate should have a proven track record in growth marketing, account management, analytics, and cross-functional leadership.

- This role requires a blend of creativity, people skills and analytical prowess to identify opportunities for growth and implement effective strategies.

- The success in the role is linked to the candidate willing to go the extra mile to identify merchant and customer pain points/opportunity areas and transform them into actionable insights.

- This individual will also be leading the execution of the plan derived from these insights.

Key Responsibilities:

Strategy Development and Execution:

- Develop and execute comprehensive growth strategies to increase market share and drive volume.

- Identify new market opportunities and innovative channels for merchant and customer acquisition.

- Execute the aligned AOP via the highest levels of execution excellence and innovation.

Data Analysis & Insights:

- Analyze customer data and market trends to inform growth strategies.

- Use analytics tools to monitor performance metrics and identify opportunity areas/insights.

Cross-Functional Collaboration:

- Collaborate with product, marketing, sales(Offline sales as well as Inside Sales), and Customer Success teams to ensure alignment on growth initiatives.

- Lead initiatives that enhance customer experience, merchant experience and drive retention.

Reporting & Forecasting:

- Prepare regular reports on growth performance and present insights to executive leadership.

- Forecast future growth trends based on current performance and market analysis.

Qualifications:

Education: Tier 1 Institute B.Tech AND/OR Tier 1/ 2 Institute MBA/PGDM.

Experience:

- 4+ years of experience in growth marketing, business development, or a related field.

- Proven track record of driving significant revenue growth and retention.

Skills:

- Strong analytical skills and proficiency in data analysis tools (e.g., Metabase, Tableau).

- Excellent communication and interpersonal skills.

- Ability to think strategically and execute tactically.=