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Sales Support Executive
Shizen Energy
posted 25d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles Responsibilities of Sales Support Executive
1. Customer Assistance:
Respond to customer inquiries on Indiamart promptly and professionally.
Provide information about products/services, pricing, and terms.
Assist customers in navigating the Indiamart platform and address any concerns.
2. Order Processing:
Manage and process customer orders received through Indiamart.
Ensure accurate entry of order details and coordinate with relevant departments.
Communicate order status and delivery updates to customers.
3. Product Knowledge:
Stay informed about the products/services offered on Indiamart.
Provide detailed and accurate information to customers to aid in their purchasing decisions.
4. Documentation:
Maintain comprehensive records of customer interactions, feedback, and resolutions.
Generate reports as required and share insights for continuous improvement.
5. Customer Satisfaction:
Strive to achieve high levels of customer satisfaction.
Monitor customer reviews and ratings on Indiamart and take necessary actions for improvement
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Employment Type: Full Time, Permanent
Read full job description What people at Shizen Energy are saying
What Shizen Energy employees are saying about work life
based on 6 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Shizen Energy Benefits
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