Shift Manager

Role Responsibilities

Ensure food safety, quality and accuracy while maintaining Service With Speed (SWS) goals.

Ensure all employees are well presented and in uniform.

Conduct Product Tasting Drive before operations begin to ensure taste and quality are as per standards.

Ensure team adheres to the assigned scripts while interacting with customers.

Readiness of peak periods.

Owns restaurants projections & forecasting for the shifts.

Conduct daily review meeting before opening to brief team members about targets, wastages from day before, any issues, etc.

Ensures clean & safe work environment for team & Customers.

Owner of Preventive Maintenance Schedule & ENCON (Energy Conservation).

Training and motivating team members.

Owns Inventory Management.

Team Members recognition and motivation efforts.

Manage store petty cash and send bills to finance team.

Provide on-going feedback to team members.

Desired Candidate Profile

Enthusiasm and willingness to learn.

Team player.

Commitment to customer satisfaction.

Have a strong work ethic

Age 23-30

Education

Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management

Experience

Minimum 1 year of relevant experience

Industry Preference

F&B / Retails / QSR