Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by ShareChat Team. If you also belong to the team, you can get access from here

ShareChat Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

7 ShareChat Jobs

Intern - Telugu (User support - T&S)

0-1 years

Bangalore / Bengaluru

1 vacancy

Intern - Telugu (User support - T&S)

ShareChat

posted 2d ago

Job Description

Who are we and What do we do?From the humble idea of giving all regional languages a stage to successfully building Indias No.1 social media platform, weve journeyed to turn ideas into reality. At ShareChat and Moj, our short video platform (https://sharechat.com/about ), we have over 325 million users, 80 million creators, and over 2.5 billion shares every month. Ours is a story of disrupting the digital narrative as we build Bharat s content creation ecosystem.An open, honest culture and our values, such as first principles, speed, integrity, user-centricity, and ownership, drive our teams to innovate our products every day. We are on the path to establishing ShareChat as the worlds largest AI-centered social media platform. We are thrilled to offer you the opportunity to solve complex problems at scale, learn with the best minds, pursue unstoppable growth, and, most importantly, make a far-reaching impact.Join us to revolutionize Bharat s content creation ecosystem powered by AI & ML. Scaling ideas to reality is how we do our business! What does the team do ?The Trust & Safety team is entrusted with safeguarding our users experiences on ShareChat and Moj by keeping a vigilant eye on any actions that are against our community guidelines and being the voice of the consumer, carry their feedback and suggestions to the relevant stakeholders within the organization to provide insights that can aid in the product development. Put in proactive and reactive mechanisms to identify and tackle undesirable users and behaviors on the platforms. As an Intern you are accountable for all the operational processes in the Trust & Safety team.What youll do: * Identify and assess customers needs to achieve satisfaction * Build sustainable relationships of trust through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/team productivity targets and call and email handling targets * Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Go the extra mile to engage customers and create WOW experience * Resolve customer complaints via phone, email, chat or social media * Use outbound means to reach out to customers and verify account information.Who you are : * Proven customer support experience. Content moderation experience is a must. * Track record of over-achieving quota * Strong phone / Email and Chat contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of character * Excellent communication in your regional language , English & Hindi (Reading, Writing, Speaking) * Ability to multitask, prioritise, and manage time effectively * Basic knowledge of Microsoft Excel/ Google Sheets * Any Graduate Degree.Where youll be:Remote (Work from home)Why join ShareChat? * We believe in creating economic opportunities for our content creators as a shared purpose. Join us to make a tangible impact for regional Indian audiences. * Grab an opportunity to solve complex problems powered by our AI and ML recommendation system for over 325 million monthly active users, 80 million creators and key partners. * Drive your career growth through our upskilling programs, accelerated by values like speed and ownership. * You get a chance to work with top talent across the globe in a collaborative and learning culture. * Experience growth in a people-first organization with unparalleled rewards and employee-centric policies, including ESOPs, monthly childcare allowance, insurance, and more.Know more about us: * AI @ ShareChat | AI Projects @ ShareChat * Our Story of Scaling Ideas to Reality * Our Blog

Employment Type: Full Time, Permanent

Read full job description

Prepare for Intern roles with real interview advice

Top ShareChat Intern Interview Questions

Q1. Aggressive Cows Problem Statement Given an array representing positions of stalls and an integer ‘K’ representing the number of aggressive ... read more
Q2. Square Root of an Integer Challenge Given an integer 'A', the objective is to find the largest non-negative integer whose square is less th ... read more
Q3. Flood Fill Algorithm Task Assist Ninja in altering the color of a specific region in his photo. Given the image as a 2D array where each pi ... read more
View all 47 questions

What people at ShareChat are saying

3.6
 Rating based on 2 Intern reviews

Likes

Supportive people, Good culture

  • Skill development - Good
  • +1 more
Dislikes

Abysmally low stipend, Take too much time to convert to full time, Tasks are not stramlined

  • Salary - Poor
  • +2 more
Read 2 Intern reviews

Intern salary at ShareChat

reported by 6 employees
₹1.5 L/yr - ₹6 L/yr
9% less than the average Intern Salary in India
View more details

What ShareChat employees are saying about work life

based on 593 employees
74%
76%
67%
97%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ShareChat Benefits

Submitted by Company
Work From Home
Education Assistance
Health Insurance
ESOP
Submitted by Employees
Work From Home
Free Food
Health Insurance
Soft Skill Training
Team Outings
Job Training +6 more
View more benefits

Compare ShareChat with

MOJ

3.4
Compare

Chingari

3.7
Compare

Roposo

4.3
Compare

MX Takatak

5.0
Compare

Josh India

4.7
Compare

Mitron TV

4.1
Compare

Bolo Indya

1.0
Compare

Trell

3.2
Compare

Triller

2.0
Compare

Amazon MX Player

3.7
Compare

Udaan

3.9
Compare

Swiggy

3.8
Compare

CARS24

3.5
Compare

BlackBuck

3.8
Compare

Blinkit

3.7
Compare

Ninjacart

4.0
Compare

Meesho

3.7
Compare

Paisabazaar.com

3.4
Compare

Tata 1mg

3.6
Compare

Digit Insurance

3.9
Compare

Similar Jobs for you

Intern at ShareChat

Bangalore / Bengaluru

0-1 Yrs

₹ 2-3 LPA

Intern at ShareChat

Bangalore / Bengaluru

0-1 Yrs

₹ 2-3 LPA

Technical Support Intern at Splashgain Technology Solutions Pvt Ltd.

Pune

0-1 Yrs

₹ 2-3 LPA

Digital Marketing Intern at Mental Health Support Foundation

Mumbai

0-1 Yrs

₹ 2-3 LPA

Customer Support at Splashlearn

0-2 Yrs

Not Disclosed

Intern at Red Baton Creative Marketing Solutions Pvt. Ltd.

Bangalore / Bengaluru

0-2 Yrs

₹ 3-5 LPA

SEO Intern at Career hollic

Jaipur

1-2 Yrs

₹ 1-3 LPA

Intern at CoinDCX

Bangalore / Bengaluru

0-2 Yrs

₹ 3-5 LPA

Customer Support Executive at MetaShot

Bangalore / Bengaluru

1-7 Yrs

₹ 2-5 LPA

Customer Support Executive at Emerge IT Solution

Bangalore / Bengaluru

0-2 Yrs

₹ 2-4 LPA

ShareChat Bangalore / Bengaluru Office Location

View all
Bengaluru Office
Headquarter
No.2, 26, 27 and 3, Sona Towers, 1st Floor, Krishna Nagar Industrial Area, Hosur Main Road Bengaluru
560095

Intern - Telugu (User support - T&S)

0-1 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

Intern - Gujarati (User support - T&S)

0-1 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

Intern - Creative Advertising

0-1 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

Intern - Punjabi/Odia (User support - T&S)

0-1 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

SDE 1 - Android

0-2 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

Staff MLE

1-3 Yrs

Bangalore / Bengaluru

1mon ago·via naukri.com

Intern - Business Development (Tamil)

2-4 Yrs

Bangalore / Bengaluru

5mon ago·via naukri.com
write
Share an Interview