Retail Sales Executive

Job Description

Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. Its easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Specific Responsibility will include:

1. Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
2. Greets and receives customers in a welcoming manner.
3. Responds to customers questions.
4. Directs customers by escorting them to racks and counters.
5. Documents sales by creating or updating customer profile records.
6. Manages financial transactions.
7. Processes payments by totalling purchases, processing cash, and store or other credit and debit cards.
8. Alerts management of potential security issues.
9. Assists with inventory, including receiving and stocking merchandise.
10. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Administrative Support:

1. Manage workflow by assigning tasks to team members daily, ensuring that deadlines are met and work is completed correctly.
2. Implement and monitor programs as directed by management, and see the programs through to completion.
3. Write and distribute email, correspondence memos, letters, and forms.
4. Prepare and organize stamps and notary-related documents.
5. Assist in the preparation of regularly scheduled reports.
6. Order and manage office supplies.
7. Book travel arrangements.
8. Submit and reconcile expense reports.
9. Provide general support to visitors.
10. Manage the IT and Maintenance team for better performance.

Requirements:

1. Proficient in English Both (Verbal and Writing)
2. Working actively on inventory reports.
3. Experience: 1+ years preferably in Retail/FMCG/F&B.
4. Proven work experience as an HR Manager.
5. Good knowledge of Ms Excel.
6. Demonstrable leadership abilities and teamwork.

Working Hours:

1. 6 days a week - 8.5 Hour shifts
2. Choose from a morning or afternoon shift

Skills and Qualifications:

1. Listening
2. Excellent customer service
3. Meeting sales goals
4. Selling to customer needs
5. Product knowledge
6. People skills
7. Energy level
8. Dependability
9. General math skills
10. Verbal communication
11. Domain knowledge
12. Self-starter
13. Problem solving

Education and Experience Requirements:

1. B.Com or other graduate degree
2. Minimum 2-3 year of Retail experience.

Reports to : Store Manager