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Customer Support Executive
0-5 years
₹ 0.5 - 3L/yr
Bangalore / Bengaluru
30 vacancies
Customer Support Executive
Shadowfax Technologies
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
- Provide accurate information about products/services to customers while addressing their needs effectively.
- Maintain records of all interactions with customers using CRM software (e.g., Salesforce) for tracking purposes.
- Meet performance targets set by the organization regarding call handling time, resolution rates, etc.
Employment Type: Full Time, Permanent
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(based on 74 Shadowfax Technologies interviews) What people at Shadowfax Technologies are saying
Rating based on 5 Customer Support Executive
reviews
Anonymous · Quality control
in Bangalore/Bengaluru
Shadowfax Technologies is a great place to work but our job is not secure company will kicked out u any time & very most issue is salary your salary date is 7th of the month but u will receive your salary 10th 11th of the month I otherwise working environment is very good all employees are friendly I request to the shadowfax plzz don't use any employee for the several time secure the employe job
Salary & job not secure
Read 5 reviewsCustomer Support Executive salary at Shadowfax Technologies
What Shadowfax Technologies employees are saying about work life
Shadowfax Technologies Benefits
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