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Telecalling Executive
Shadow Infratech
posted 1mon ago
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Job Description
Responsibilities:
- Initiate outbound calls to prospective customers using a prepared script.
- Introduce and explain products or services to potential clients.
- Build and maintain positive relationships with customers.
- Address customer inquiries, resolve issues, and provide information about products or services.
- Identify and qualify leads through effective questioning and listening.
- Document and update customer information in the database.
- Meet or exceed sales targets and quotas.
- Persuade customers to purchase products or services.
- Stay informed about the features and benefits of the products or services being offered.
- Continuously update knowledge of industry trends.
- Conduct follow-up calls to customers to ensure satisfaction and gather feedback.
- Address any concerns or issues raised by customers.
- Maintain accurate and up-to-date records of all interactions with customers.
- Prepare and submit reports on call activities, results, and feedback.
Employment Type: Full Time, Permanent
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