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Engaged Employer

Servion Global Solutions

Compare

3.5

based on 272 Reviews

8 Servion Global Solutions Jobs

Genesys Cloud Developer - Delivery & Release

SERVION GLOBAL SOLUTIONS PRIVATE LIMITED

3.5

based on 272 Reviews

3-8 years

₹ 7 - 14L/yr

Chennai

Genesys Cloud Developer - Delivery & Release

Servion Global Solutions

posted 16hr ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing DevOps Python AWS Cloud Computing Linux Administration

+ 19 more

Job Description

As a Genesys Cloud Developer - Delivery & Release, you will be responsible for designing, developing, and implementing Genesys Cloud solutions. You will work closely with client IT & Product Leadership team to analyze business requirements and ensure that the Genesys Cloud platform is fully integrated & utilized to the best. You will also be responsible for the deployment and release management of Genesys Cloud solutions.

Role

·Receives story assignments for build work and change requests

·Participates in story pointing during sprint planning

·Tests all items build in the dev org

·Completes peer review for work done by other developers in dev org

·Forms PR to test environment and requests PR approval

·Responds to defects even if the work was completed by another team member

Business acumen

·Ability to understand how the things we build impact the front-line agents and the operations

·Ability to explain how each built would benefit or change a business process

·Connecting the technical delivery to the business concepts and goals

·Ability to hear out numerous stakeholders with conflicting requirements and provide recommendations on a balanced solution to go forward

·Ability to translate IT and technical terminology into business language

Technical skills

·2+ years working with Genesys Cloud objects and Architect flows

·Experience working with CICD / DevOps / GitHub

·Ability to identify opportunities to automate / streamline so that over time the team does more with less

Roles and Responsibilities

Role

·Receives story assignments for build work and change requests

·Participates in story pointing during sprint planning

·Tests all items build in the dev org

·Completes peer review for work done by other developers in dev org

·Forms PR to test environment and requests PR approval

·Responds to defects even if the work was completed by another team member

Business acumen

·Ability to understand how the things we build impact the front-line agents and the operations

·Ability to explain how each built would benefit or change a business process

·Connecting the technical delivery to the business concepts and goals

·Ability to hear out numerous stakeholders with conflicting requirements and provide recommendations on a balanced solution to go forward

·Ability to translate IT and technical terminology into business language

Technical skills

·2+ years working with Genesys Cloud objects and Architect flows

·Experience working with CICD / DevOps / GitHub

·Ability to identify opportunities to automate / streamline so that over time the team does more with less

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Servion Global Solutions through

(based on 18 Servion Global Solutions interviews)

Job Portal

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50%

44% candidates got the interview through other sources.

High Confidence

What people at Servion Global Solutions are saying

What Servion Global Solutions employees are saying about work life

based on 272 employees

77%

65%

57%

80%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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