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IVR Developer
Servion Global Solutions
posted 6d ago
Job Description
- Design, develop, and implement complex IVR solutions using Cisco Unified Contact Center Enterprise (UCCX) or other relevant platforms.
- Develop and maintain voice applications (IVR flows, call flows, voice prompts) using scripting languages (e.g., VXML, C#, Java).
- Integrate IVR systems with other enterprise systems (e.g., CRM, databases, ERP).
- Conduct thorough testing and quality assurance of IVR applications.
Employment Type: Full Time, Permanent
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