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36 Servion Global Solutions Jobs

Cisco UCCE Professional

5-8 years

Chennai

1 vacancy

Cisco UCCE Professional

Servion Global Solutions

posted 2d ago

Job Description

• Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.
• Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
• Scripting for call flow change or Holiday request.
• Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.
• Hands on Experience with Cisco routing & switching, Cisco voice Devices & Products viz. Cisco Unified Call Manager, Cisco Unified Call Manager Express, Cisco Unity, Cisco IPCC Express, Cisco Voice Gateway, Cisco IPT and Nice Logger.
• Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.
• Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools
• Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.
• Should be ready to work in 24/7 business support environment
• Should be having 7-10 years of experience on Cisco Voice platform.
• Should be having work experience on CUCM/UCCE/UCCH/CVP platforms


Employment Type: Full Time, Permanent

Read full job description

Prepare for Professional roles with real interview advice

Top Servion Global Solutions Professional Interview Questions

Q1. What is the action used for rest api integration in NICE Scripting?
Q2. give an real time example of encapsulation
Q3. write program to print number in certain order
View all 12 questions

What people at Servion Global Solutions are saying

What Servion Global Solutions employees are saying about work life

based on 288 employees
76%
66%
59%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Servion Global Solutions Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Team Outings +6 more
View more benefits

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