Manager - Sales - Housing Finance Firm (3-5 yrs)

Sales Managers

Location : Bengaluru/ Hyderabad/ Madurai/ Hosur/ Trichy

Experience : 3-5 yrs

CTC : 3- 6 lacs PA

- The person should have exposure to affordable housing finance domain and familiar with DSA in the market. This role is an individual contributor role.

- Responsible for establishing the Piramal brand and managing the sales and business development activities for housing finance in the affordable /mass affluent segment

- Responsible for overall sales and cross sell targets through building and development of internal team and external channels (micro connectors, micro campaigns and centralized leads) and also maintain adherence to customer satisfaction and profitability metrics

- Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set in city

- Implement and engage in branch promotion activities for establishing the brand and increasing market coverage

- The incumbent is required to have a good knowledge and understanding of the local affordable mass affluent market

- Responsible for customer management including all the customer related queries, issues, grievances and focus on resolving them at the earliest along with other cross functional teams

- Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly

- Provide market feedback on product offerings, channels and processes to the senior levels to improve the same

- Deploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on going basis

- Collaborate and provide requisite data for risk management and internal audit processes

- Responsible for knowing and complying with all the legal requirements as per the law of the land

- Support collections team in assessing delinquency

- Ability to hire and build DST team and provide support to HR in hiring process

- Responsible for payment of channel partners (connectors) timely

- Ensure DST and channel partners (connector) development through right training initiatives

- 2-6 years of experience in sales preferably in HFC or in NBFC

- Minimum 1 year of team handling experience in affordable /mass affluent segment

- Experience of recruiting and training of sales team and channel partners

- Ability to liaison & follow up with external and internal stakeholders

- Good written & verbal communication skills

- Ability to work under tight deadlines

- Knowledge and understanding of the local market

- Knowledge of compliance regulations as issued by NHB, RBI etc.

Core Competency :

- Strong Management and Leadership Skills Lead by example with good team management skills

- Execution Delivery Takes ownership providing timely and result oriented solutions with operational excellence

- Accountability Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams