Sr Inbound Product Manager - HR BU

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We are looking for a Senior Product Manager who can help lead the effort to build a consumer-grade user experience for ServiceNow s products. Our users are the employees of the world s largest companies and our mission is to provide them a user experience at work that is comparable to the user experiences they are used to using at home.

You will be a member of the product team that is responsible for building the consumer-grade web, mobile and conversational experiences across ServiceNow s business units.

This role will be responsible for understanding what it means to provide a great enterprise service experience, our customers challenges with implementing improving their service experience and driving a roadmap across search, browse and other product areas to make it easier for our customers to provide a great experience for their employees while improving the efficiency of delivering that service.

What you get to do in this role:

• Contributing to the ServiceNow vision for employee experience across interfaces and business units
• Partnering with PMs across ServiceNow business units to understand their products and use cases and champion enhancements needed for a better service experience
• Working with the UX design and research teams to design and validate awesome cross-interface experiences that balance the different outcomes involved in service experiences
• Crafting content that evangelizes our vision for a consumer-grade employee experience - both for internal stake holders and customers.