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3.8

based on 39.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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2 Capgemini Servicenow Business Analyst Jobs

ServiceNow Business Analyst

Capgemini Technology Services India Limited

 · 

3.8

 based on 39.1k Reviews

6-9 years

Bangalore / Bengaluru

ServiceNow Business Analyst

Capgemini

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

SQL Project Management Linux System Administration Servicenow HTML Incident Management

+ 12 more

Job Description


 Job Description 
  • Requirement specification for enhancement requests for existing servicenow tools and processes
  • Leading various ITSM customer working and focus groups to solicit requirements
  • Direct interaction with customers as well as on and off-shore development teams
  • Identify areas of process and tooling improvement
  • Ensure gaps are clearly defined and assessed
  • Functional specification of target state processes
  • Work closely with the development teams throughout all phases
  • Produce test strategies and engage actively in the testing phase


    •  Primary Skills 
  • Should have a deep and broad understanding of how ServiceNow delivers modulesto the organization and able to align business requirements to the specific way these are implemented within that platform
  • Exposure to the following key modules are required:Change, Incident, Problem, Knowledge, CMDB, Service Catalogue
  • Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas


    •  Skills (competencies) 

    Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Servicenow Business Analyst roles with real interview advice

    People are getting interviews at Capgemini through

    (based on 3k Capgemini interviews)
    Job Portal
    Campus Placement
    Company Website
    Referral
    Walkin
    Recruitment Consultant
    43%
    19%
    8%
    7%
    5%
    2%
    16% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What Servicenow Business Analyst at Capgemini are saying

    Servicenow Business Analyst salary at Capgemini

    reported by 7 employees with 6-10 years exp.
    ₹9 L/yr - ₹26 L/yr
    At par with the average Servicenow Business Analyst Salary in India
    View more details

    What Capgemini employees are saying about work life

    based on 39.1k employees
    71%
    88%
    65%
    85%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Capgemini Benefits

    Submitted by Company
    Salary
    Flexible working
    Leave
    Mobility
    Pension
    Submitted by Employees
    Work From Home
    Cafeteria
    Soft Skill Training
    Health Insurance
    Job Training
    Gymnasium +6 more
    View more benefits

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    Capgemini Bangalore / Bengaluru Office Locations

    View all
    Bangalore / Bengaluru  (4)
    Bangalore Office
    Capgemini, Crescent 2, Prestige Shantiniketan, Sadaramanagala Village, Whitefield Main Road Bangalore
    Karnataka 560048
    Bengaluru Office
    Capgemini Business Services (India) Limited, Brigade Metropolis, Summit Tower ‘A’, 73/1, Garudacharpalya, Mahadevapura Post, Whitefield Main Road, Bengaluru Bengaluru
    560 048

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    Bangalore / Bengaluru

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    Bangalore / Bengaluru, Delhi/Ncr, Mumbai

    17d ago·via naukri.com
    More about working at Capgemini
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