Service Engineer

Key Responsibilities:

• Overall responsibility of systems & service support at regional level for Barcode devices.
• Identify and target potential clients through market research, networking, and industry events.
• Providing technical support to end customers.
• Installation, training and warranty support to customers.
• Understanding the different Barcode products and give proper suggestion to the client.
• Attending Hardware breakdown & preventive maintenance calls.
• Responsible for Presales activity, assist sales team in product demos & application usage.
• Maintaining stock of service support tools at Ahmedabad region.
• Ensuring high customer satisfaction at all times.
• Communicate product & customer feedback.
• Knowledge of relational database architecture and design.

Desired Candidate Profile

• Client visit (field). Own conveyance is a must.
• Excellent understanding of End to End AIDC solutions (Barcode Devices).
• Good to have knowledge of SQL, ASP.Net.
• Team player and customer communication know how.
• Problem diagnosis skill.