Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by NTT DATA, Inc. Team. If you also belong to the team, you can get access from here

NTT DATA, Inc. Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters (1)

1 NTT DATA, Inc. Service Desk Specialist Job

Service Desk Specialist - Coimbatore

1-2 years

Coimbatore

1 vacancy

Service Desk Specialist - Coimbatore

NTT DATA, Inc.

posted 19d ago

Job Description

Greetings for the day !!!


NTT DATA Services is a recognized leader in IT and business services including cloud, data and applications. A division of NTT DATA headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys. NTT DATA a part of NTT Group is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services in over 50 countries.


Job description

NTT DATA - "HELP DESK Associate/Senior Associate


Role Responsibilities:

Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.

Activities include recognition, research, isolation, resolution & follow up steps.

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Sound knowledge of ITIL best practices around Incident & Request Management procedures.


Required Skills:

Qualification: Graduate

At least 12 Months to 2 years of experience in an international technical support profile

Rotational shifts (24*7).

Technical Support skills.


Interested candidates, share your resume to ruth.s@nttdata.com




Employment Type: Full Time, Permanent

Read full job description

Prepare for Service Desk Specialist roles with real interview advice

What Service Desk Specialist at NTT DATA, Inc. are saying

Service Desk Specialist salary at NTT DATA, Inc.

reported by 1 employee with 4 years exp.
Lock Unlock
₹4 L/yr - ₹5.2 L/yr
17% less than the average Service Desk Specialist Salary in India
View more details

What NTT DATA, Inc. employees are saying about work life

based on 2.9k employees
67%
82%
70%
63%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

NTT DATA, Inc. Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

Compare NTT DATA, Inc. with

Accenture

3.8
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

Tech Mahindra

3.5
Compare

HCLTech

3.5
Compare

Capgemini

3.7
Compare

Cognizant

3.7
Compare

IBM

4.0
Compare

Genpact

3.8
Compare

DXC Technology

3.7
Compare

Sutherland Global Services

3.6
Compare

Optum Global Solutions

4.0
Compare

FIS

3.9
Compare

Virtusa Consulting Services

3.8
Compare

CGI Group

4.0
Compare

GlobalLogic

3.6
Compare

Bosch Global Software Technologies

3.9
Compare

UST

3.8
Compare

Eviden

3.6
Compare

Similar Jobs for you

Service Desk Engineer at RAC IT Solutions

Kochi

1-4 Yrs

₹ 2.5-3.5 LPA

Service Desk Executive at Sureworks Infotech

Bangalore / Bengaluru

2-4 Yrs

₹ 3-3.5 LPA

Service Desk Engineer at RAC IT Solutions

Mumbai, Gurgaon / Gurugram + 1

2-4 Yrs

₹ 2.5-3.5 LPA

Service Desk Engineer at Bill Gosling

Gurgaon / Gurugram

1-3 Yrs

₹ 0.6-2.5 LPA

Service Desk Engineer at RAC IT Solutions

Mumbai

2-4 Yrs

₹ 2.5-3.5 LPA

Helpdesk Analyst at Holiday Inn Club Vacations

Bangalore / Bengaluru

2-5 Yrs

₹ 3.5-6.5 LPA

Technology at Team Computers

Mumbai

1-6 Yrs

₹ 1-3 LPA

Service Desk Analyst at Everise Bpo Services

Delhi/Ncr

2-5 Yrs

₹ 0.8-3 LPA

Service Desk Coordinator at Team Computers Private Limited.

Mumbai, Mumbai Suburban + 1

1-4 Yrs

₹ 0.5-3 LPA

Service Desk Coordinator at Team Computers Private Limited.

Mumbai

1-4 Yrs

₹ 0.5-3 LPA

NTT DATA, Inc. Hyderabad / Secunderabad Office Location

View all
Hyderabad / Secunderabad, Telangana Office
Divyasree Orion SEZ, Survey No. 66/1, Raidurgam, Madhura Nagar Colony, Block No. 5 & 6, Hyderabad, Telangana 500032 Hyderabad / Secunderabad, Telangana
500032

Service Desk Specialist - Coimbatore

1-2 Yrs

Coimbatore

19d ago·via naukri.com

Recently Viewed

JOBS

Epsilon

No Jobs

LIST OF COMPANIES

NTT DATA, Inc.

Locations

JOBS

NTT DATA, Inc.

No Jobs

JOBS

NTT DATA, Inc.

No Jobs

JOBS

NTT DATA, Inc.

No Jobs

JOBS

Epsilon

No Jobs

JOBS

Epsilon

No Jobs

JOBS

NTT DATA, Inc.

No Jobs

JOBS

NTT DATA, Inc.

No Jobs

JOBS

NTT DATA, Inc.

No Jobs

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent