150 Service Delivery Management Jobs in Kolkata

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title:Team Lead
Location: Howrah

Essential Functions

Essential Functions


- Working with the Center manager to ensure smooth function of the Amazon transportation operations
-Executing the delivery process from delivery station to customer address
- Ensure enough bandwidth in delivery team to ensure peak time delivery management
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Essential Skills
- Strong execution skills & Action oriented
- Resourceful to identify the way to get things done using limited resources
- Ability to work under pressure situations
- Ability to work and perform station operations independently.
- Strong Microsoft Office (MS excel) skills
- Ability to work in ambiguous situations and to come out with solutions as per the situations faced.


Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
- Bachelors degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications