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1 GEMINI SOFTWARE SOLUTIONS Service Delivery Executive Job
Service Delivery Executive
GEMINI SOFTWARE SOLUTIONS
posted 9d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Degree/Diploma with 1-3 years experience in Banking/financial sector/any relevant domains is a must.
- Basic proficiency in .Net / SQL, able to read and debug code for trouble shooting.
- Experience in handling UAT / Production batch / deployment.
- Independently debug and propose resolution/work-around for complex production issues.
- Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
- Coordinate across various teams to effectively manage production issues and maintenance activities.
- Coordinate and follow up with Application teams to ensure permanent fix is prioritized, planned, and delivered, through the problem management process.
- Contribute to preventive system monitoring and alerting, where appropriate.
- Document operational procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise for our applications.
- Analyze and challenge existing support processes to achieve continuous improvement.
- Must be very fluent in English and a clear demonstration of strong communication skills and this is required to manage internal and external stake holders.
- Able to work in 24X7 shift based environment, and support implementations & scheduled releases.
Employment Type: Full Time, Permanent
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What Service Delivery Executive at GEMINI SOFTWARE SOLUTIONS are saying
Rating based on 2 Service Delivery Executive
reviews
Anonymous · Travel Process
in Navi Mumbai
Likes
Work culture,company policies
Dislikes
Career growth is slow
Read 2 reviewsService Delivery Executive salary at GEMINI SOFTWARE SOLUTIONS
reported by
10
employees
with 1-5
years exp.
₹2.4
L/yr - ₹3.3
L/yr
At
par with the average Service Delivery Executive Salary in India
View more details
What GEMINI SOFTWARE SOLUTIONS employees are saying about work life
based on 22 employees
Flexible timing
Monday to Friday
No travel
Day Shift
GEMINI SOFTWARE SOLUTIONS Benefits
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