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1 MakeMyTrip Senior Training Manager Job

MakeMyTrip - Senior Manager - Training Lead (7-10 yrs)

7-10 years

MakeMyTrip - Senior Manager - Training Lead (7-10 yrs)

MakeMyTrip

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

About the Opportunity:

Role: Training Lead

Level: Senior Manager

Location: Gurgaon

Reporting to: Vice President - Product Management

About the function:

The Head of Training will play a pivotal role in enhancing the skills, knowledge, and performance of our Business Development team, empowering them to achieve sales targets and excel in partner relationships. This leader will develop, implement, and oversee a comprehensive training program designed to equip team members with the tools and knowledge necessary for success in an ever-evolving market. This role requires a strategic mindset, an understanding of sales and hospitality dynamics, and a hands-on approach to design effective & deliver impactful training solutions.

About the role:

The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India.

The Independent Hotels team has more than 70000+ hotels contracted on our platforms.

What will you be doing:

1. Training Program Development & Execution:

- Design and execute a structured training framework for new hires and ongoing development of the Business Development team, with a focus on sales techniques, market knowledge, product expertise, and customer relationship management.

- Partner with leadership to assess team skills gaps and implement targeted training programs for various experience levels, from entry-level to senior business development roles.

2. Content Creation & Delivery:

- Develop and deliver high-quality training materials, including presentations, workshops, e-learning modules, and guides that are engaging and effective in meeting the team's needs.

- Regularly update training content to reflect new trends, products, and best practices within the industry.

3. Onboarding & Continuous Learning:

- Lead the onboarding process for new team members, ensuring they are wellequipped with foundational knowledge and skills from day one.

- Create a continuous learning environment, implementing periodic refresher training, skill-building sessions, and advanced training programs to nurture talent and support career progression within the team.

4. Performance Tracking & Analysis:

- Develop and use metrics to evaluate training effectiveness and impact on business performance, making data-driven adjustments to improve training outcomes.

- Conduct assessments and evaluations post-training to monitor progress and retention, adjusting strategies to maximize long-term knowledge retention and skill application.

5. Collaboration & Stakeholder Management:

- Collaborate with Business Development leadership, Product, Marketing, and HR teams to align training with business goals, new product launches, and seasonal requirements.

- Act as a bridge between regional and corporate offices, ensuring alignment of training objectives across different geographies and segments.

6. Leadership & Team Development:

- Mentor and guide junior trainers, providing direction and feedback to improve their facilitation and training development skills.

- Foster an inclusive and positive training culture that encourages learning, adaptability, and performance excellence.

Qualification & Experience:

- MBA from reputed institute with 7-10 years of extensive experience in training, content creation and design, strategic planning, content redesign, ensuring impactful and effective outcomes.

Key Success Factors for the Role:

- Strategic & Analytical Mindset: Able to assess team needs, identify gaps, and develop tailored training interventions.

- Adaptability & Innovation: Keeps up with industry trends and is innovative in training approaches.

- Leadership & Influence: Motivates and inspires, influencing others to achieve high standards of performance.


Functional Areas: Other

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What Senior Training Manager at MakeMyTrip are saying

Senior Training Manager salary at MakeMyTrip

reported by 4 employees with 13-18 years exp.
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₹15.1 L/yr - ₹21 L/yr
36% more than the average Senior Training Manager Salary in India
View more details

What MakeMyTrip employees are saying about work life

based on 861 employees
67%
71%
58%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

MakeMyTrip Benefits

Submitted by Company
Open Leave Policy
Flexi Working
Mediclaim insurance for self and family
Volunteer at MMT foundation
Stock Options
Discounted Holidays +11 more
Submitted by Employees
Work From Home
Health Insurance
Team Outings
Cafeteria
Job Training
Soft Skill Training +6 more
View more benefits

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MakeMyTrip Gurgaon / Gurugram Office Location

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Gurgaon Office
Headquarter
MakeMyTrip India Pvt. Ltd., 19th Floor, Tower C, Building No. 5, DLF Cyber City Gurgaon
122002

MakeMyTrip - Senior Manager - Training Lead (7-10 yrs)

7-10 Yrs

1mon ago·via iimjobs.com

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