Senior Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Overview

Are you a technical program manager who wants to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentivesDo you want to work in an inclusive and nurturing culture that encourages your own professional learning and development

At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Come join us!
The Mastercard Consumer Data Management team in Pune is looking for seasoned technical program management professional to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. Senior Technical Program Manager will focus on initiative delivery, release management, road mapping, dependency and risk management, capacity planning, and stakeholder communications.

Role:

This role will effectively provide oversight and delivery against our prioritized commitments. In this role, you get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.

All about You:

Demonstrated ability to operate with independence and autonomy
Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
Plan and manage project/release activities across a group of platform components and customer facing products in a coordinated way from inception through successful delivery.
Align dependent organizations and remove/mitigate all release blocking issues.
Support Release Trains and drive PI (Program Increment) activities.
Gather project, release & train metrics and provide insights and share lessons learned.
Enjoys diving deep to understand of the platforms capabilities and underlying technologies.
Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
Operates across development, product, and operations support overseeing the gaps between teams, processes, and systems, while removing blocking issues that would introduce risk to a project and release.
Facilitate a variety of release ceremonies including change review board, release status, release readiness reviews, go/no go, implementation plan reviews, and release retrospectives.
Regularly review metrics and proactively ensure the program stays aligned with organization objectives
Proficient in Agile practices with strong understanding of SAFe (Scaled Agile Framework) and SDLC (software development life cycle).
Strong background in Technical Project and/or Program Management is essential for this role.
Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model
BS in engineering, computer science or related discipline.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.