Responsibilities
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Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
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Translate business requirements into well-architected solutions that best leverage the Salesforce platform
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Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states
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Provide oversight and governance of Salesforce projects
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Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
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Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
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Maintain a target billable utilization aligned to the role
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Ability to understand a project and deep dive to debug issues
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From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
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Liaise with Salesforce product teams to support client implementations
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Travels to client sites for projects, estimated 50-75%
Requirements -
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (eg extracurricular leadership roles, military experience, volunteer roles, work experience, etc)
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10+ years of CRM experience with a minimum of 6 years on the Salesforce platform
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Expert level understanding of the Salesforce product suite, including Field Service, Sales, Service, Community, Marketing, and Community Clouds
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Understanding of systems architecture and ability to design scalable performance-driven solutions
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Understanding of key design patterns and large data volume limitations and best practices
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Understanding of data sharing and visibility considerations and how these play into platform architecture
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Familiarity with platform authentication patterns (SAML, SSO, OAuth)
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Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc)
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Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
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Experience with platform security capabilities (TLS, SSL)
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Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
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Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
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Active Salesforce certifications or ability to achieve relevant certifications upon hire
Employment Type: Full Time, Permanent
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