Senior System Administrator India

Department: Blue Mantis. Location: Hybrid. Description. The Blue Mantis Senior System Administrator works closely with users in all departments to drive adoption of the company's Computing Devices and Office Productivity technology products. This position develops an intimate understanding of the challenges and opportunities facing departments and users and seeks to collaboratively and innovatively develop effective solutions



Key Responsibilities. Responsible for working closely with the Blue Mantis end user community on innovative and effective use of the company's diverse End User Computing, Office Productivity & Collaboration investments
Responsible for training (formally and informally) end users on Blue Mantis EUC, Office Productivity and Collaboration technologies
Responsible, but not limited to the following technologies, support systems and operational processes:. Office Productivity Technologies: MS Office, Teams, Zoom, WebEx, SharePoint
Manage lifecycle of End User Devices: PCs, MAC, Notebooks, Tablets, and other associated technologies
Manage backups, Administer/Manage Active Directory on premises and Azure
Administer O365 and perform maintenance as needed
Supporting Managed Services Operations Center and Help Desk
Zscaler. Delinea Privileged Access Manager
Endpoint protection applications, such as Sophos
Remote deployment tools, such as Manage Engine
Desktop imaging tools, Microsoft MDT
Assist with audit process
Skills, Knowledge & Expertise. Bachelor's degree in computer science, Mathematics or Engineering Discipline
6+ years delivering end user support in an Information Technology, Technology Consulting and or Application Development group
Demonstrated ability to creatively work with end users to drive their efficiency Quality and ability to service customers
Strong Scripting skills
Excellent verbal and written presentation and communication skills
Ability to collaborate with others both within the company and outside vendors on complex, time sensitive, initiatives and projects
Ability to work independently
Solution both real perceived issues
Support internal and external audits
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