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2 RBL Bank Senior Support Engineer Jobs
Senior Support Engineer
RBL Bank
posted 4d ago
Job Role Insights
Fixed timing
Job Description
RBL Bank Ltd is looking for Senior Support Engineer to join our dynamic team and embark on a rewarding career journey A Senior Support Engineer is responsible for providing technical support to customers and resolving complex technical issues related to software products or services
1
Providing technical support to customers via phone, email, or chat
2
Identifying and diagnosing problems related to software products or services
3
Troubleshooting technical issues and providing solutions to customers
4
Documenting support issues and solutions to create a knowledge base for future reference
5
Identifying trends in support issues and working with product teams to address them
6
Escalating complex support issues to senior support teams or product development teams as needed
1
Providing technical support to customers via phone, email, or chat
2
Identifying and diagnosing problems related to software products or services
3
Troubleshooting technical issues and providing solutions to customers
4
Documenting support issues and solutions to create a knowledge base for future reference
5
Identifying trends in support issues and working with product teams to address them
6
Escalating complex support issues to senior support teams or product development teams as needed
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Support Engineer roles with real interview advice
People are getting interviews at RBL Bank through
People are getting interviews through
(based on 118 RBL Bank interviews)
Referral
Job Portal
Walkin
Company Website
Recruitment Consultant
Campus Placement
24%
24%
16%
7%
4%
3%
22% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Senior Support Engineer at RBL Bank are saying
Rating based on 1 Senior Support Engineer
review
Anonymous · IT Network
in Mumbai
Likes
Nothing
Dislikes
Poor Culture , Rude Management
Read 1 reviewSenior Support Engineer salary at RBL Bank
reported by
3
employees
with 6-9
years exp.
₹6.8
L/yr - ₹19.7
L/yr
61%
more
than the average Senior Support Engineer Salary in India
View more details
What RBL Bank employees are saying about work life
based on 2.8k employees
Strict timing
Monday to Saturday
Within city
Day Shift
RBL Bank Benefits
View more benefits
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