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2 Accenture Senior Quality Assurance Analyst Jobs

Quality Assurance Senior Analyst

5-8 years

Pune

1 vacancy

Quality Assurance Senior Analyst

Accenture

posted 22d ago

Job Role Insights

Flexible timing

Job Description


Skill required:
Quality Checks - Operational Audit & Compliance

Designation:
Quality Assurance Analyst

Qualifications:
Any Graduation

Years of Experience:
5 to 8 years

What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Quality control is a process by which entities review the quality of all factors involved in productionThe Operational Audit & Compliance team focuses on auditing and managing effective implementation and delivery of functional processes within operations to mitigate risks. The role may require for you to have a good understanding of anti-corruption, BCM and infosec policies, records management and contractor controls. The team is responsible for establishing processes to validate the effectiveness and drive improvements wherever required.

What are we looking for?
  • Quality Assurance (QA)
  • Quality Management
  • Ability to work well in a team
  • Ability to perform under pressure
  • Collaboration and interpersonal skills Roles and Responsibilities:
  • In this role you are required to do analysis and solving of increasingly complex problems
  • Your day to day interactions are with peers within Accenture
  • You are likely to have some interaction with clients and/or Accenture management
  • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
  • Decisions that are made by you impact your own work and may impact the work of others
  • In this role you would be an individual contributor and/or oversee a small work effort and/or team
  • Please note that this role may require you to work in rotational shiftsQualificationsAny Graduation

  • Employment Type: Full Time, Permanent

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    Accenture Interview Questions & Tips

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    What Senior Quality Assurance Analyst at Accenture are saying

    3.5
     Rating based on 10 Senior Quality Assurance Analyst reviews

    Likes

    Work Environment, caluture

    • Salary - Good
    • +6 more
    Dislikes

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    Read 10 Senior Quality Assurance Analyst reviews

    Senior Quality Assurance Analyst salary at Accenture

    reported by 129 employees with 3-10 years exp.
    Lock Unlock
    ₹5.3 L/yr - ₹18.4 L/yr
    At par with the average Senior Quality Assurance Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 57k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    Accenture Mumbai Office Location

    View all
    Mumbai Office
    1st, 2nd, 3rd, & 4th Office Level, Building No. 02, Mindspace, Serene Properties IT/ITES SEZ, Thane-Belapur Road, Airoli, Navi MumbaiMumbai, India, Mumbai
    400708

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