Senior Manager- Operations

Role & responsibilities

• Operations Management: Lead the planning, execution, and management of all operations related to solar projects, including system installations, maintenance, and troubleshooting.
• Team Leadership: Direct and mentor a team of operations staff, project managers, and technicians to ensure high-quality project execution and client satisfaction.
• Project Oversight: Ensure projects are completed on time, within scope, and on budget by closely monitoring progress, identifying risks, and implementing corrective actions when necessary.
• Resource Management: Oversee the allocation of resources (personnel, equipment, and materials) to optimize project efficiency and effectiveness.
• Process Optimization: Continuously evaluate and improve operational processes to streamline workflows, reduce costs, and increase productivity.
• Compliance & Safety: Ensure all operational activities adhere to industry regulations, company policies, and safety standards.
• Vendor & Supplier Management: Collaborate with external vendors, suppliers, and subcontractors to ensure quality and timely delivery of materials and services.
• Customer Support & Satisfaction: Work closely with the customer service team to ensure high levels of customer satisfaction, timely responses to inquiries, and efficient resolution of issues.
• Performance Metrics: Establish key performance indicators (KPIs) for operational performance and regularly report on progress to senior management.
• Budget Management: Develop and manage the operational budget to ensure cost control and profitability across projects.

Preferred candidate profile

• Bachelors degree in Engineering, Operations Management, Renewable Energy, or a related field (Masters degree preferred).
• Minimum of 2-3 years of experience in operations management, in a leadership role, preferably within the renewable energy or solar industry.
• Strong understanding of solar energy systems, project management, and operational workflows.
• Proven track record of managing cross-functional teams and driving operational excellence.
• Excellent communication, negotiation, and problem-solving skills.
• Strong knowledge of safety protocols, regulatory standards, and quality control processes.
• Proficiency in project management software, CRM systems, and Microsoft Office Suite.
• Ability to work effectively under pressure, prioritize tasks, and meet deadlines.