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1 Home Credit Finance Senior Manager Job

Home Credit - Senior Manager - Late Bucket Collection - Unsecured Product (10-18 yrs)

10-18 years

Home Credit - Senior Manager - Late Bucket Collection - Unsecured Product (10-18 yrs)

Home Credit Finance

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Objective:

Primary objective at the capacity of Senior Manager for a State / Zone. This role is to supervise and manage field collections through External collections team and Vendor management to deliver continuous results, drive profitability, process improvement through initiatives and some part of tele collection.

Key Responsibilities:

- State wise / Zone - Location management & Must be Target oriented & set high benchmarks.

- To Manage In-house Team Leaders, followed by vendor management at location level.

- Control portfolio in terms of Physical collections & CRR indicators in External domain.

- Reports Management which will support in tracking field team performance.

- Departmental liaising to improve team performance.

- Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services

- To manage Audit and Quality parameters at vendor management level

- Must be good in planning, Operational challenges & problem solving.

- Analyse team performance and provide corrective action for improvement.

- Ensure proper quality controls on the set process

- Customer escalation and complaints management in coordination with other departments.

- Training and development for team Motivation.

Desired Skills, need to have areas:

- 10 years' experience in the concerned field of Collection. Member may be of Bank or NBFC.

- Experience with Unsecured product

- Handling large team size, Bulk volume and portfolio size.


Functional Areas: Other

Read full job description

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What Senior Manager at Home Credit Finance are saying

3.1
 Rating based on 27 Senior Manager reviews

Likes

I got good leader hence guidance Learning from cross country teams. Leader from different regions always in India office hence help for broader product and domain understanding

  • Salary - Good
  • +3 more
Dislikes

People are more on meetings than actual work. HR services are more manual than automated. Less learning and skill enhancement opportunities.

  • Skill development - Poor
Read 27 Senior Manager reviews

Senior Manager salary at Home Credit Finance

reported by 138 employees with 5-17 years exp.
₹10.5 L/yr - ₹37 L/yr
13% more than the average Senior Manager Salary in India
View more details

What Home Credit Finance employees are saying about work life

based on 4.3k employees
56%
43%
44%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Home Credit Finance Benefits

Job Training
Soft Skill Training
Cafeteria
Health Insurance
Work From Home
Education Assistance +6 more
View more benefits

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Home Credit Finance Gurgaon / Gurugram Office Locations

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Gurugram Office
3rd Floor, Infinity Tower C, DLF phase 2, Gurugram, Haryana Gurugram
122002
Gurugram Office
Home Credit India, 3rd Floor, Infinity Tower C, DLF phase 2 Gurugram
Haryana 122002
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