MIS - Senior Executive(Data Analytics)

• Exceptional analytical and listening skills, Team Management, Functional, Excellent problem-solving and communication skills.
• Solid customer focus and should be able to operate well in teams.
• Responsible to monitor Key performance Indicators, Responsible for corrective and Preventive action
• Recording statistics, performance levels and feedback of clients and preparing the reports. Motivating, coaching, and retaining staff as well as coordinating. Reviewing the staffs performance, determining training needs and scheduling training sessions. Responsible for the efficient functioning of CRM by ensuring that the Team attends to customer request & Networking with the concerned departments to resolve the request. Resolving escalations from other departments
• Collaborate with cross-functional teams to enhance overall operational effectiveness.
• Process & detail oriented
• Ability to withstand pressure
• Timely problem solving abilities
• Interpersonal skills for managing internal and external stakeholders. Also includes customer orientation
• MS office, MIS Reporting

Interested candidate please share resume on Mail Id- varsha.kumari@mediassist.in