Oracle Field Service Cloud - Senior Cloud Consultant

Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customers rapid and successful adoption of Cloud Solutions. Our flexible and innovative â"Optimum Shoreâ" approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions.

As an Oracle Senior Cloud Consultant, opportunity to work within a powerful SaaS application platform that transforms the way many Fortune 1000 companies conduct their business, using some of the ground breaking technologies available. You will work closely with our established Clients to improve their OFSC application and deliver solutions that will drive their long-term success.

This is an exciting opportunity that will test your consulting skills, critical thinking, leadership, and technical skills to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, mentor and people resources to help you be successful.

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Career Level - IC3

Responsibilities 

 Detailed Required qualifications/skills: 

Bachelors degree in Engineering or Computer Science (BCA/MCA/ BSc Comp) or a technical field from a reputed 4-year college/university

Overall, 8 to 10 years of experience relevant to this position with at least 6+ years of consulting experience in the CX Domain

Experience as a techno-functional lead on at least two large-scale full-life cycle implementations in Quote to Order flow

Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions.

Strong techno-functional skills in proposing efficient solutions, including ownership of the overall solution for customization / integrations on implementation Projects.

Knowledge on Oracle CX/SaaS products is an added advantage.

Experience in programming languages such as JavaScript is highly preferred.

Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standards/Security etc.

 Detailed preferred skills/background: 

Excellent customer facing with ability to establish trust with all partners. Prior experience working with US based clients/counterparts.

Ability to work independently and balance multiple task assignments.

Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and sophisticated problem-solving abilities from operational and technical perspective.

High energy & drive coupled with strong oral and written communication skills, including presentation skills.

Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment.

A â"Go-getterâ" who focuses on continuous self-improvement and desire to stay ahead of new technologies.

Prior experience of implementing other CRM solutions (Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.).

Skilled in delivering clear outcome-based targets and measures by working with vitality in getting the job done.

 Responsibilities 

Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions.

Analyse and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.

Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients

Apply the Oracle Field Service Cloud (ToA) platform, Integration, and web technologies to deliver solutions

Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement

Implement all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities

Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap

Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements

Promote knowledge by sharing lessons learned, innovations or new skills with team members

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Skills:
CRM (Customer Relationship Management),Cloud Solutions,SAAS (Software-As-A-Service)