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1 PhonePe Senior Business Operations Analyst Job
Senior Business Operations Analyst, Payments
PhonePe
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Work on payments initiatives with banks and institutions, focusing on technological interventions and stakeholder coordination.
- Manage business and ad hoc reporting using Excel & SQL, ensuring accurate and timely insights.
- Develop and maintain relationships with payment stakeholders to foster collaboration and innovation.
- Drive execution excellence with a customer-first approach to resolve pain points promptly.
- Monitor transaction success rates, analyze data, and implement enhancements for improved products and processes.
- Coordinate with Customer Support for issue resolution and maintain Bank and Network relations.
- Address internal queries and escalations related to payment transactions and collaborate with finance for reconciliations.
- Spearhead integrations and go-live activities with internal and external teams, ensuring seamless operations.
- Make critical business decisions, execute SOPs, and drive continuous improvements.
- Provide proactive insights, leadership, and guidance to improve monitoring and operational efficiency.
Requirements:
- Minimum work experience of 3-4 years in the operations/payment industry
- Driving personality with an attitude of constantly pushing towards clarity and outcome while balancing the need for a great collaboration.
- Strong communication skills and ability to negotiate for ones requirements
- Advanced knowledge of Excel and SQL
Qualifications - B.Tech/MBA preferred
Employment Type: Full Time, Permanent
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People are getting interviews at PhonePe through
People are getting interviews through
(based on 187 PhonePe interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
31%
19%
16%
10%
7%
4%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Senior Business Operations Analyst at PhonePe are saying
Senior Business Operations Analyst salary at PhonePe
reported by
1
employee
with 8
years exp.
₹10.4
L/yr - ₹13.3
L/yr
8%
more
than the average Senior Business Operations Analyst Salary in India
View more details
What PhonePe employees are saying about work life
based on 2.1k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
PhonePe Benefits
Health Insurance 
Job Training 
Team Outings 
Work From Home 
Soft Skill Training 
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PhonePe Bangalore / Bengaluru Office Location
Bengaluru Office
Headquarter
Ashford Park View, Site No – 9 Industrial Layout, Koramangala 3rd Block,80 ft Road
Bengaluru
560034
560034
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