Technical Support

Semmon Engineers is looking for Technical Support to join our dynamic team and embark on a rewarding career journey

Provide technical support to software developers and end-users via phone, email, or in-person

Troubleshoot and resolve technical issues related to software development and deployment

Communicate technical information to non-technical stakeholders in a clear and concise manner

Participate in the development and implementation of technical support processes and procedures

Maintain accurate and complete documentation of technical support activities

Collaborate with other IT professionals to resolve complex technical issues

Participate in the testing and deployment of software updates and new releases

Maintain a high level of knowledge of software development tools, technologies, and best practices

Provide training and support to other IT professionals on software development-related topics

Excellent problem-solving and critical-thinking skills

Excellent written and verbal communication skills