Business Development Manager

Job Summary:

The Business Development Manager (BDM) will drive B2B sales growth and expand SEITZ's presence across Pan India. The role involves managing distributor partnership, industrial Laundry & Dry cleaners, on premise & off premise (Hotels) Laundry & Dry cleaners, and facility management companies, ensuring business expansion in key markets. The ideal candidate should have 5+ years of experience in laundry industry, a strong market network, and the ability to develop long-term business relationships.

Key Responsibilities:

1. Business Development & Sales Growth

• Identify and acquire new B2B clients across Pan India.
• Develop and implement strategic sales plans to expand SEITZs market presence.
• Strengthen relationships with hotels, facility management companies, industrial clients, hospitality, healthcare, and institutional buyers.
• Work closely with cross-functional teams to create customized solutions for clients.

2. Distributor & Key Account Management

• Build, develop, and manage relationships with distributor and large corporate clients.
• Conduct business reviews, training, and sales strategy discussions with distributor.
• Provide sales support and marketing insights to distributor partner.

3. Market Research & Competitive Strategy

• Analyse industry trends, competitor activities, and customer needs to refine business strategies.
• Identify new market opportunities and recommend expansion plans.
• Work with the marketing team to design promotional campaigns and initiatives.

4. Reporting & Performance Monitoring

• Ensure daily activity reporting in ERP CRM.
• Prepare and submit weekly and monthly performance reports.
• Conduct monthly one-on-one performance review meetings with leadership.
• Share weekly work schedules and market visit plans.

5. Customer Engagement & After-Sales Support

• Conduct or organize product presentations and training sessions for clients.
• Address customer concerns and provide after-sales support.
• Maintain high levels of customer satisfaction and retention.

Key Performance Indicators (KPIs):

• Revenue Growth: Achievement of monthly and annual sales targets.
• New Business Development: Number of B2B client acquisitions.
• Market Expansion: Growth in revenue and penetration across target industries.
• Reporting & Compliance: Timeliness and accuracy of daily, weekly, and monthly reporting in ERP CRM
• Customer Retention: Client satisfaction, repeat orders, and resolution time for issues.

Qualifications & Requirements:

• Bachelors degree in Business Administration, Sales, Marketing, or a related field.
• 5+ years of experience in B2B sales within the Laundry industry.
• Strong existing network with hotels, distributors, industrial clients, and facility management companies.
• Excellent negotiation, communication, and relationship-building skills.
• Proficiency in CRM and reporting tools
• Willingness to travel extensively across Pan India for business development.