Customer Solution Specialist - Geotechnical Engineer

The Role:
Seequent offers software solutions to Geotechnical challenges in market segments across Asia Pacific. These include the Civil, Environmental and Mining Industries. Seequent is seeking a Geotechnical Engineer to help grow and support our customer base in the Asia Pacific region - and contribute value in the areas of due diligence, safety, risk assessments, and corporate responsibility as it pertains to earth sciences. The Geotechnical Engineer spends time working face to face with our customers to discover challenges and to assist them with solutions that are certain to add value to their business. The role attends to new customers trying out the software at the pre-purchase stage through to experienced users needing technical support, training or project assistance. We want to ensure that our customers feel important and are well supported. By being an investigator and a problem solver, this role is responsible for providing both sales support and technical expertise through integrated solutions awareness, analysis and response times. This role will still be part of the global Technical Services team, which is responsible for ensuring that we understand our global client s needs and that we cover a wide spread of time zones. Travel to deliver of sales support and training might make up 10-20% of your time per month in India as well as Asia Pacific. Being hands-on, task orientated, and customer focused, this role is responsible for providing well rounded technical assistance backed up by great product knowledge, quick response times, analysis, problem solving, and solution finding. Business acumen and the ability to deliver further growth is a core aspect within this role. Significant travel is to be expected to ensure we retain a strong market orientation. This role is a key part of growing our Geotechnical solutions and an opportunity to be part of an enthusiastic and dynamic team.

In this role, you will have the opportunity to;