The need for integration is continuously growing. You, as a SEEBURGER Application Support/The Middleware Administrator (Senior) requires self-motivation and technical proficiency in the SEEBURGER administration and configuration of server and Clients including effective troubleshooting abilities. This position is focused on providing BIS administration and support to ensure extraordinary support for the customer. Overall responsibility for performance, availability, and scalability of the infrastructure. If you seek new challenges to care for and further develop customer installations (actively working with the customer), help build solutions for new large customers, gain a deep level of expertise in SEEBURGER Business Integration Suite, gain excellent process knowledge in specific industries, and want to work in a global organization with a true and honest customer-focus, SEEBURGER is the place to be. Customer satisfaction is our core value proposition.
DUTIES/RESPONSIBILITIES:
Your main task is the Application support for our Business Integration Suite. This includes classic product support as well as operational and monitoring responsibilities within the scope of SEEBURGER Remote Services. Knowledge of L1, L2 level production support and technical issue resolution for SEEBURGER BIS suite of products, Ensure successful technical operations of the enterprise Managed File Transfer EDI platforms Knowledge on mapping / converter (any to any file format) using BICMD or equivalent tools from other integration products like TIBCO, Software AG, IBM, Axway, Mulesoft, Dell Boomi etc. Provide technical consulting and advisory services in the field and be the SEEBURGER Business Integration Suite expert. Activities include: Installing, configuring and deploying SEEBURGER Business Integration Suite solutions and Maintenance. Well versed in Trading Partner Onboarding and communication setups.(AS2, FTP, sFTP, HTTPS, OFTP, JMS, Idoc etc.) Experience on various file formats like X12, EDIFACT, JSON, XML,cXML fixed length, industry specific transactions end-to-end testing, practices, and procedures within the field. Well versed with SEEBURGER BIS, Front end configuration, Message tracking, Development Studio, BICMD . Certificate generations, setting up user Password encryption settings, Configuration of multi-tier password policies, pgp encryption and ssh keys etc., Assist in production issue resolution and root cause analysis. Experience in maintenance, Backup and recovery models, Multi-Node Active Clustering and high availability, Performance tuning Willing to investigate, diagnose, and solve complex problems quickly and analytical skills. Capable problem-solver that uses rigorous logic and methods to solve difficult problems with effective solutions Reviews system periodically for betterment and identify room for improvement. Gathering user feedback on the accuracy, efficiency, and functionality of the system. Assist in production issue resolution and root cause analysis. Review logs for user activity Experience in troubleshooting issues in globally distributed system Knowledge on TPM (Trading partner management). Proficiency with B2B and Monitoring solutions. Reviews system periodically for betterment and identify room for improvement. Experience in solving Data quality issues and Connectivity issues. Analytical troubleshooting and problem-solving skills Willingness to investigate, diagnose, and solve complex problems quickly and analytical skills. Capability to work independently when required and also contribute to the team when situation demands. Global thinker that can discuss multiple aspects and impacts of issues and project them into the future Must have good oral and written communication skills to effectively interact with customers. Your main task is the Application support for our Business Integration Suite. This includes classic product support as well as operational and monitoring responsibilities within the scope of SEEBURGER Remote Services. Knowledge of L1, L2 level production support and technical issue resolution for SEEBURGER BIS suite of products, Ensure successful technical operations of the enterprise Managed File Transfer EDI platforms Knowledge on mapping / converter (any to any file format) using BICMD or equivalent tools from other integration products like TIBCO, Software AG, IBM, Axway, Mulesoft, Dell Boomi etc. Provide technical consulting and advisory services in the field and be the SEEBURGER Business Integration Suite expert. Activities include: Installing, configuring and deploying SEEBURGER Business Integration Suite solutions and Maintenance.
PREFERRED QUALIFICATION
4+ years integration experience on SEEBURGER integration suite or other integrations products like TIBCO, Software AG, IBM, Axway, Mulesoft, CA, Apigee, Dell Boomi, Oracle etc. Bachelor s degree in Computer/IT (BCS, MCS, B.E, B.Tech.) Programming knowledge is must (C, C++, Java etc.) Experience on BIS Suite, Front End configuration. Experience on BICMD or another mapping tool. Exposure to Developer Studio for Process Designing and ETS. Well versed on Communication Protocol like FTP, sFTP, OFTP, AS2, HTTPS, Webservice and its set up. Knowledge on HPSM, JIRA, Remedy, SNOW, Putty, WinSCP, Filezilla will be an added advantage. Proficiency in various file format and standards like JSON, XML, Idoc,CSV, cXML, fixed length EDIFACT, X12 (850,855,856,810) etc. Proficiency with database systems (e.g., DB2, Oracle, SQL, and/or Sybase) Proficiency with UNIX. LINUX and Windows platforms. Demonstrated ability to adapt to new technologies and learn quickly. Proficiency with shell and JAVA scripting. Proficiency with B2B and Monitoring solutions. Having experience with industry specific business processes and related message/file formats is a plus. Excellent analytical communication skills
Benefit from being part of a globally renowned company that is driving digitalisation forward. We continue to grow - and so can you! It is important to us that you can fully utilise your talents and strengths and go your own way, regardless of whether you are aiming for a specialist or management career. With our expertise and growth in a future-oriented industry, we offer a wide range of opportunities and secure jobs. At SEEBURGER, we value the supportive atmosphere and family environment. #StrongerTogether is one of our corporate values and characterises the way we live together.
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