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3 Sedna Infosystems Jobs

Customer Support Professional

1-5 years

Thane

1 vacancy

Customer Support Professional

Sedna Infosystems

posted 20d ago

Job Role Insights

Flexible timing

Job Description

Sedna Infosystems is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey

A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction.

Duties may include:

  • Responding to customer inquiries via phone, email, or live chat
  • Troubleshooting technical problems and providing solutions
  • Recording and updating customer information in databases
  • Escalating complex issues to higher levels of support
  • Maintaining a high level of knowledge about company products and services
  • Providing exceptional customer service and building positive relationships with customers
  • Collaborating with other teams to resolve customer issues and improve processes
  • Staying current with industry developments and updates to company policies
  • Continuously seeking ways to improve customer experience and overall satisfaction

Employment Type: Full Time, Permanent

Read full job description

What people at Sedna Infosystems are saying

What Sedna Infosystems employees are saying about work life

based on 1 employee
100%
100%
100%
Flexible timing
Monday to Saturday
No travel
View more insights

Sedna Infosystems Benefits

Job Training
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home +6 more
View more benefits

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