L2 support Application security

Basic Qualifications

• BE/BTech in Computer Science, Information Technology,

Engineering or a related field

• Great relationship attitude for managing client expectations

and satisfaction

• Should have experience in Application Security

• Should have experience in Cloud Technology

• Knowledge on 

-        multiple operating systems (Windows, UNIX)

-        Shell script (UNIX and Windows)

-        SQL Language and databases (DB2 and MSSQL)

-        Networking (basic)

• Ability to collaborate with geographically distributed cross-

functional teams

• Good written and verbal communications skills

Preferred Qualifications

• Master's Degree in Information Technology

Some experience of working with customers and supporting

internal or external clients 

Detail JD :

HCL Technologies is seeking to hire a Technical Support Professional.

This role specializes in performing and enabling remote technical

support for products.

The candidate will have a strong technical background and be

responsible for:

• Troubleshooting, diagnosing and fixing customer issues

• Using technical and negotiation skills in collaboration with

other support operations/organizations to priorities and

diagnose problems to resolution

The ideal candidate must be detail-oriented, able to work

independently and juggle multiple tasks. You will be part of a world-

wide team responsible for supporting geographically distributed

customers.