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Facility Executive - Soft Services
Security and Intelligence Services (India)
posted 8hr ago
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Job Description
About the Role:
OSTTRA India
The Role: Facility Executive - Soft Services
The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures.
The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.
What s in it for you: The Facility Executive for Soft Services will manage and oversee all non-technical facility services, ensuring a high standard of cleanliness, security, and general facility upkeep. With 8 to 10 years of experience, the ideal candidate will bring a comprehensive understanding of soft services, operational management, and team leadership to ensure smooth and efficient facility operations.
Responsibilities:
- Soft Services Management: Oversee the delivery and quality of soft services including housekeeping, janitorial services, pest control, landscaping, and waste management.
- Vendor Coordination: Manage relationships with soft service vendors and contractors, ensuring service levels meet company standards and contractual obligations.
- Service Quality Assurance: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility.
- Budget Management: Assist in developing and managing the budget for soft services, tracking expenses, and identifying cost-saving opportunities.
- Compliance: Ensure that all soft services comply with relevant health, safety, and environmental regulations and company policies.
- Operational Efficiency: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations.
- Team Leadership: Supervise and mentor a team of soft services staff, including hiring, training, and performance management.
- Customer Service: Address and resolve any facility-related issues or complaints from employees or tenants in a timely and professional manner.
- Reporting: Prepare and present regular reports on service performance, issues, and resolutions to senior management.
- Emergency Response: Manage and coordinate soft services response to emergencies or special events, ensuring minimal disruption to facility operations.
What We re Looking For:
- Education: Bachelor s degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
- Experience: 8-10 years of experience in facilities management with a focus on soft services, including supervisory or managerial roles.
- Skills:
- In-depth knowledge of soft services operations and best practices.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in facilities management software and Microsoft Office Suite.
- Effective problem-solving skills and attention to detail.
- Ability to manage budgets and vendor relationships.
-
Employment Type: Full Time, Permanent
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What people at Security and Intelligence Services (India) are saying
Facility Executive salary at Security and Intelligence Services (India)
reported by
2
employees
with 9-10
years exp.
₹3
L/yr - ₹3.8
L/yr
14%
less
than the average Facility Executive Salary in India
View more details
What Security and Intelligence Services (India) employees are saying about work life
based on 1.3k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Security and Intelligence Services (India) Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
Team Outings 
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