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Manager - KYC Operations
Security and Intelligence Services (India)
posted 6hr ago
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Flexible timing
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Job Description
About the Role:
The Impact:
Grade Level (for internal use):
11 The Team:
The S&P Global Customer Excellence group is seeking a highly qualified project manager for placement within a project team servicing Third Party Risk Management. Successful candidates will assume a role that includes working with product, solutions, and engineering teams to successfully deliver customer onboarding implementations for S&P Globals KYC services.
The Impact:
Customer Excellence interact with, our customers regularly and serve as a crucial link between our customers and internal stakeholders. They are the face of S&P Global therefore the impression they leave on our customers is crucial. S&P Global is a customer-centric organization and we pride ourselves in the exceptional service this team provides.
What s in it for you:
- This role offers incredible growth opportunities where successful candidates will have the opportunity to lead and manage projects to deliver exceptional services to our customers.
- The successful candidate will have an opportunity to work with large global organizations and other financial institutions.
Responsibilities:
This role involves managing large project implementations, requiring a high degree of client service effort and customization.
- Experience in KYC Onboarding and Remediation (Full Review, Risk Assessment), Outreach to clients, and Screening (Alert disposition on entitles and related parties) with a demonstrated track record supporting international clients.
- Must have detailed understanding of each entity types e.g., NBFI, Corporations, General Partner, Limited Partner, Limited Liability Company (LLC), Trust, Fund, Special Purpose Vehicle, Bank etc.
- Expert knowledge of various agreements and how to find relevant information from the agreements - LLC agreement, Private Placement Memorandum, Limited Partnership, etc.
- Expertise in working on complex entity structures globally.
- Expert knowledge and experience to extract relevant information from the public domain.
- Must have exposure to various KYC/Screening tools such as Factiva, RDC, World Check, Lexis Nexis, etc.
- Expert knowledge of alert disposition related to Sanctions, PEP, and adverse media.
- Experience in reviewing documents to identify any money laundering or terrorist financing cautionary flags and rapidly dispositioning them along with escalating cases.
- Proven track record of success in completing KYC-managed service projects.
- Minimum 10 years of proven experience in KYC with at least 6-7 years in Team management. Must have led a team size of 25-30 people.
- Excellent analytical, project management, and problem-solving skills.
- Ability to manage conflicting priorities and communicate effectively with clients.
- Strong attention to detail and organizational skills with a focus on quality and process.
- Ability to maintain and report Key Performance Indicator (KPI) metrics to upper management.
- Must be able to work collaboratively with team members, both senior and junior.
- Driving customers and internal teams to ensure projects are delivered according to defined scope, dates, and budget.
- Project management, leadership, dependency management, and cross-group collaboration skills with a proven track record of leading complex projects with multiple stakeholders/partners.
- Ability to engage competently with customers at all levels of the organization, through to the CxO level.
- Contribute as required to process improvements, and team development initiatives within the team.
- Provide leadership to a group of junior project managers.
What We re Looking For:
- Bachelor s degree (B.Com Preferred) & 8+ years of experience in project management delivering Corporate KYC, Outreach, and Screening resolution services.
- 2+ years of working in a similar Product & solutions company with exposure to risk management business domain OR similar experience.
- Proven track record of successfully delivering highly complex multi-million dollar projects within the financial services industry.
- Good written, presentation, and verbal communication skills that can applied across organizational levels
- Good business knowledge in risk management space
- Excellent customer-facing skills. A good communicator with strong relationship-building skills.
- Good commercial awareness and governance.
- Training or understanding of standard project management methodologies e.g. PMI.
Additional Preferred Qualifications
- Excellent influencer with proven ability to work collaboratively in a matrix organization.
- 10+ years of experience in project management experience in financial services/ solutions vendor organizations OR equivalent experience.
- ACAMS Certified or any equivalent certification.
- Flexible and adaptable to project needs and changing priorities. Strong interpersonal skills with a practical, can-do approach
- Ability to work to strict deadlines and manage own time accordingly.
- Proficient in Microsoft Office Suite.
Employment Type: Full Time, Permanent
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What people at Security and Intelligence Services (India) are saying
Operations salary at Security and Intelligence Services (India)
reported by
2
employees
with 7-12
years exp.
₹4.7
L/yr - ₹6.1
L/yr
49%
more
than the average Operations Salary in India
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What Security and Intelligence Services (India) employees are saying about work life
based on 1.3k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Security and Intelligence Services (India) Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
Team Outings 
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