Subject Matter Specialist

Role & responsibilities :-

1. Lead a Team of dedicated SIEM/ EDR Support Engineers
   
2. Take Ownership to solve support tickets
   
3. Provide expert guidance to Support Team / Implementation Team / PreSales Team
   
4. Keep the team motivated to ensure they deliver the best.
   
5. Provide Knowledge Sharing to internal team by
   
6. Knowledge and Exposure into LMS and training skills would be an added advantage.(Not Mandatory)

Preferred candidate profile :-

Minimum of 1-2 Years of  experience in handling EDR or SIEM as L1 Support.

Minimum of 1-2 Years of  experience in handling EDR or SIEM as L2 Support.

Intensive Experience and Knowledge in anyone of SIEM products such as Q Radar, Splunk, ELK, Alienvault, FortiSIEM, Logrhythm, RSA, Microsoft Sentinel is Mandatory.

SIEM-Globally Recognized Technical Certifications in anyone of the OEM such as QRadar, Splunk, ELK, Alienvault, FortiSIEM, Logrhythm, RSA, Microsoft Sentinel is Mandatory.

Intensive Experience and Knowledge in anyone of EPP or EDR products such as Symantec, McAfee, Sentinel One, Kaspersky, Crowd strike is Mandatory

EDR-Globally Recognized Technical Certifications in anyone of the OEM such as Symantec, Sentinel One, Kaspersky, Crowd strike, ESET, is Mandatory.

Note:

• Non focused areas of expertise shall not be considered as "Relevant Experience" [Example: NGFw, EDR, SIEM etc]
  

Perks and benefits :-

• You can learn the multiple aspects of your role & department.
  
• Great opportunity to grow, handle more responsibility and get recognized.
  
• Flexible Work Environment - multiple leave benefits, flexi work time, etc hybrid work style - hence work life balance.
  
• Company covered health & accident insurance coverage.
  
• Company provided social security - PF / ESCI / Gratuity.
  
• Company paid CUG sim card provided.
  
• Professional development & skill development programs.