Learning Partner

• Support the design, development, and maintenance of training materials used during New Associate Onboarding and for upskilling seasoned associates.
• Apply the basic principles of adult learning theory to identify options and recommend the most appropriate learning strategy to meet business and performance objectives.
• Scope, design (include storyboards), develop, and deliver creative, learner-centered training programs to support multiple modalities, including synchronous and asynchronous remote learning, in-person classroom learning, interactive e-learning modules and simulations, videos, facilitator guides, student guides, job aids, and resource materials.
• Design instruction that reflects an understanding of the diversity of learners and groups of learners.
• Collaborate with stakeholders and other members of Learning & Development on projects to ensure effective training design and delivery.
• Foster a culture of continuous learning and autonomy, providing resources and tools for self-directed learning.
• Design simple yet refined programs that proactively address Operations needs regarding training for lines of business, systems, and soft skills.
• Provide improvements and revisions to existing materials based on SME feedback.
• Act as a trusted partner to the business and regularly conduct ongoing training needs assessments that result in strong solution roadmaps. You will balance innovation with not reinventing the wheel.
• Actively participate and/or facilitate in-person or virtual meetings to support learning projects.

WHAT YOU LL NEED:

• 3+ experience in a learning and development, instructional design, or training role with strong knowledge of training approaches, learning technology, DE&I, and content creation.

• Advanced level proficiency in designing and developing content using e-learning tools such as Articulate Storyline, Camtasia, Adobe Photoshop, and learning management systems.
• Youre a stellar verbal and written communicator who has exceptional interpersonal skills and can clearly present ideas to diverse audiences.
• Experience turning raw source material into visually appealing, and engaging learning experiences (simulations, gamification, etc.)
• You love utilizing data to generate ideas and measure individual and company progress.
• You pride yourself on being a trusted advisor to the business, and demonstrate high degrees of partnership across levels of the company.
• Ability to collaborate with experienced professionals to ensure course development of sophisticated concepts is accurate, concise, and clear.
• Project and time management skills, with ability to coordinate tasks and meet objectives with quality in a fast-paced, high-growth, and high-output environment.
• Exceptional attention to detail, vetting and refining each result to the highest quality.
• Aptitude towards maintaining progressive knowledge of the trends in instructional design, learning methodologies, and learning technology solutions.