Release Manager/Technical Manager

Experience Required: 12-15 years
Job Type: Full-time

Role Overview:
We are looking for an experienced Technical Manager / Release Manager with a solid
background in release management, Agile and Waterfall methodologies, and stakeholder
engagement. This role requires an individual with over 5 years of direct experience in managing
release cycles and proven success working with US-based clients. The selected candidate will
oversee the release process, coordinate with internal and external teams, and ensure the on-
time delivery of high-quality results that meet client expectations.

Key Responsibilities:
Release Management:
Plan, schedule, and manage both regular and ad-hoc releases with high quality
and within committed timelines.
Ensure all phases of the release process are followed, covering planning,
development, testing, and deployment.
Proactively identify and mitigate risks to align with business goals and release
schedules.

Stakeholder Management:
Serve as the primary point of contact for US-based clients, translating them
requirements into actionable release plans.
Engage and manage internal and external stakeholders, aligning cross-
functional teams on deliverables.
Provide timely updates on release statuses, potential impacts, and schedules.
Process Management: Utilize Agile and Waterfall methodologies to manage the release process
effectively.
Drive process improvements to streamline workflows and ensure efficient
release management.
Implement best practices in change management, ensuring adherence to both
organizational and client-specific requirements.
Team Leadership: Mentor and guide release and project team members, fostering a collaborative
and high-performance culture.
Work closely with engineering, QA, and operations teams to uphold release
quality and minimize production impacts.


Required Qualiïfcations:

Experience: 12-15 years in IT, with a minimum of 5+ years in release management roles.
Proven success managing complex releases and schedules for US-based
clients.
Technical & Process Knowledge: Proficiency in both Agile and Waterfall methodologies.
Familiarity with release management tools (e.g., JIRA, Jenkins, Git) and process
automation.
Communication Skills:
Strong verbal and written communication, with experience in client and senior
stakeholder interactions.
Ability to translate complex technical information for non-technical
stakeholders.
Preferred Qualifications:
Certification in Agile (e.g., Certified ScrumMaster) or Release Management.
Experience managing distributed teams and remote resources.
Background in software engineering or a related technical field.