Product & Solution Trainer (5-7 yrs)

Responsibilities:

- Develop and Deliver Training: Create and conduct training sessions and training Content for Solution providers, Designers, Architects and Customer facing professionals.

- Products & system Demonstrations: Provide hands-on demonstrations and explain technical and functional details .

- Conduct Certification Programs: Design and administer certification programs for the Solution providers across the market segment (Residential, Commercial & Hospitality)

- Own the Customer Experience infrastructure and Customer walkthrough at Gurgaon Office.

- Technical Expertise: Be a technical expert on solutions across the product offering. Offer expert support and guidance to Internal and external stakeholders

- Update Training Offering: Regularly update training content to reflect new products, Solutions and industry standards.

- Feedback and Improvement: Gather feedback and enhance training materials based on participant input and industry trends.

Relationship Management with various internal and external stakeholders.

- Customer and Partner Relations: Build and maintain strong relationships with Customers, distributors, and Solution Providers.

- Sales Support: Assist the sales team with technical training and presentations to prospective clients.

Administration and Reporting:

- Training Coordination: Schedule and coordinate training sessions, manage Training execution and track participant progress.

- Reporting: Prepare reports on training effectiveness and monitor industry trends for continuous improvement.

Must Have Qualifications & Experience:

- Engineering Degree: Electrical and/or Electronics Engineering/ Similar relevant

- 5-7 years of experience in Lighting control Solution or Architecture/Interior Design/Lighting Design.

- Excellent communication Skills, Fluent in English, Effective communicate Indian and Overseas Stakeholders.

- Ability to work in flexible hours or weekends on a need-basis, although overall working days would be 5 days per week.

- Open to travel (up to 70%) within Pan-India, Maldives, Sri Lanka and Overseas (Middle East & South East Asia)

Desired Skills:

- Technical Proficiency: Deep understanding of lighting Design/Lighting control Solution/Automated Shades Solution

- Training and Instruction: Experience in developing and delivering training programs.

- Communication Skills: Clear verbal and written communication of technical information.

- Presentation Skills: Effective and engaging solution demonstrations.

- Interpersonal Skills: Building and maintaining relationships with Customers and Solution providers.

- Problem-Solving: Strong analytical skills for resolving technical issues.

- Project Management: Coordinating and managing multiple training sessions.

- Adaptability: Updating content and methods based on feedback and new technologies.

- Sales Support: Providing technical training to support sales efforts.

- Certification Management: Designing and administering certification programs.

- Content Development: Creating and updating training materials.

- Customer Focus: Tailoring training to meet specific client needs.