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57 SBI Cards & Payment Services Jobs

Associate - Hunter

1-5 years

₹ 1.7 - 4.05L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

1 vacancy

Associate - Hunter

SBI Cards & Payment Services

posted 1mon ago

Job Description

Description - External
Identify and prevent application fraud for processing of SBI Card applications within the process SLA and TAT requirements in line with company policy.
Require to work on Hunter Process with flexible shift timings and adherence to team roster To process application fraud alerts on the application fraud prevention tool (Hunter). Review the dedupe on (Hunter) matches on past declines, CIBIL details, past verifications, doing a web check etc. as a part of the overall alert review. Proactive calling to customer / employer / competition bank etc. on suspected applications on a case to case basis. Adherence to the assigned SLA,TAT & Audit Metrics Adherence to Fraud Control Policy, Process & Standard Operating Procedures & Customer Contact policies Focusing on enhancing Hunter Catch Rate. Communication of dispute and fraud case to the concerned team and assist investigation team as required. Timely highlight Fraud trends to the management Timely closure of defects highlighted by audit team and feedback session to be closed and acknowledged as per schedule.
Support project teams on UAT & PVT as per requirement.
Mentor new joinees under buddy alignment
Qualifications - External
Good organizational skills Effective communication is required Atleast 1 year past experience in Fraud,Sales or Underwriting required Conversational in English and Hindi Quick learner of new systems / technology Candidate should be able to confidently interact with Applicants on call Should be flexible to work in any shifts (including Night)
Description - Internal
Identify and prevent application fraud for processing of SBI Card applications within the process SLA and TAT requirements in line with company policy.
Require to work on Hunter Process with flexible shift timings and adherence to team roster To process application fraud alerts on the application fraud prevention tool (Hunter). Review the dedupe on (Hunter) matches on past declines, CIBIL details, past verifications, doing a web check etc. as a part of the overall alert review. Proactive calling to customer / employer / competition bank etc. on suspected applications on a case to case basis. Adherence to the assigned SLA,TAT & Audit Metrics Adherence to Fraud Control Policy, Process & Standard Operating Procedures & Customer Contact policies Focusing on enhancing Hunter Catch Rate. Communication of dispute and fraud case to the concerned team and assist investigation team as required. Timely highlight Fraud trends to the management Timely closure of defects highlighted by audit team and feedback session to be closed and acknowledged as per schedule.
Support project teams on UAT & PVT as per requirement.
Mentor new joinees under buddy alignment
Qualifications - Internal
Good organizational skills
Effective communication is required Atleast 1 year past experience in Fraud,Sales or Underwriting required Conversational in English and Hindi Quick learner of new systems / technology Candidate should be able to confidently interact with applicants on call Should be flexible to work in any shifts (including Night)

Employment Type: Full Time, Permanent

Read full job description

SBI Cards & Payment Services Interview Questions & Tips

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People are getting interviews at SBI Cards & Payment Services through

Referral
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Job Portal
Company Website
Recruitment Consultant
Campus Placement
21%
20%
20%
10%
6%
2%
21% candidates got the interview through other sources.
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What people at SBI Cards & Payment Services are saying

4.0
 Rating based on 45 Associate reviews

Likes

Work culture work balance security

Dislikes

Sometime management not resolved problem

Read 45 reviews

Associate salary at SBI Cards & Payment Services

reported by 231 employees
₹1.5 L/yr - ₹5 L/yr
60% less than the average Associate Salary in India
View more details

What SBI Cards & Payment Services employees are saying about work life

based on 3.9k employees
54%
54%
47%
98%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

SBI Cards & Payment Services Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Cafeteria
Work From Home +6 more
View more benefits

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