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89 SBI Cards & Payment Services Jobs

Senior Manager - Fraud Prevention Strategy

4-8 years

Gurgaon / Gurugram

1 vacancy

Senior Manager - Fraud Prevention Strategy

SBI Cards & Payment Services

posted 3mon ago

Job Description

Role Accountability
1. Analyze data on frauds & prevented frauds to Identify and implement rule strategies to reduce frauds, enhance customer experience and ensure regulatory compliance.
2. Use data science to identify upcoming fraud trends & plug process gaps.
3. Design and implement rules in the fraud monitoring systems ( Fraud Engines like Hunter etc. ) including successful UAT/PVT to control key fraud control metrics like FPR, Catch Rate etc
4. Apply consumer behavior patterns, key portfolio drivers and macro-economic indicators for improving forecast accuracy
5. Prepare & publish reports for Management on various key indicators i.e. Acquisition Trends, Rule Management, Exception Monitoring, Delinquencies etc
6. Help building Fraud models basis key trends and specific findings
7. Highlight Anomalies through Exception Monitoring
8. Analyze data to recommend Fraud Rules rationalization for Increased Fraud Catch Rate and reduced False Positives
Measures of Success :
1. Fraud Catch Rate and False Positive Rate
2. Process Automation Initiatives: # of automations carried and manhours saved.
3. Quantification of benefits derived from key changes & initiatives implemented
4. Periodic review of key changes to derive efficacy
5. MIS & Reporting accuracy
Technical Skills
1. In-depth knowledge of Data Analytics for predicting and analyzing large data
2. Knowledge of Data Analytics tools including SAS or Python, SQL, Excel, Tableau etc.
3. Knowledge of Data Science concepts & their application on large data
4. Experience of generating reports, dashboards and performing analysis
5. Fraud Engine Rule Writing & Review
Key External Stakeholder(s) Customer, Regulators, Auditors, Fraud Engine Vendors, Bureaus (Falcon/Wibmo/Hunter)
Key Internal Stakeholder(s) Marketing, Sales, Customer Services, Operations, Compliance, IT, HR, Credit & FRM
Must have Qualification Graduates preferably Post-Graduates in any Engineering / Sciences / Maths/ Management from a reputed and recognized institute / University.

Employment Type: Full Time, Permanent

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What people at SBI Cards & Payment Services are saying

3.3
 Rating based on 23 Senior Manager reviews

Likes

Company wise it's a safe organisation

Dislikes

Top management behave like owners of company

Read 23 reviews

Senior Manager salary at SBI Cards & Payment Services

reported by 262 employees with 8-18 years exp.
₹9.4 L/yr - ₹26 L/yr
12% less than the average Senior Manager Salary in India
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What SBI Cards & Payment Services employees are saying about work life

based on 3.9k employees
54%
54%
47%
98%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

SBI Cards & Payment Services Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Cafeteria
Work From Home +6 more
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