Operations Executive/Ticketing Consultant

Key Responsibilities:

• Process and issue flight tickets, manage PNRs, and make booking modifications.
• Handle ticket cancellations, reissues, and refund requests promptly.
• Advise clients on fare rules, travel routes, and booking options.
• Assist with group bookings and corporate travel arrangements.
• Resolve ticketing-related issues and ensure customer satisfaction.
• Maintain up-to-date knowledge of airline policies, schedules, and fares.

Qualifications:

• Proven experience in ticketing and reservations (GDS knowledge required).
• Strong understanding of airline fare rules and ticketing processes.
• Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo).
• Excellent communication skills and attention to detail.
• Ability to work under pressure and handle multiple tasks.

Freshers can also apply.