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IT Technology Services Senior Specialist
8-13 years
Gurgaon / Gurugram
1 vacancy
IT Technology Services Senior Specialist
SAP
posted 30d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Technology Services Consultant, you will be responsible for the technical and architectural discussions with the customer, and solution roadmap development. You must:
- Analyse and implement SAP support methodology.
- Offer comprehensive knowledge of SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
- Supports customers on technical queries & requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement.
- Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine).
- Ability to Own, Lead, and coordinate operational tasks, escalations, and process improvements.
- Supports the operation of technical system landscapes.
- Deliver high quality and ensure stable operations.
- Identify top issues, define an action plan, and drive the resolution process.
- Supports customer satisfaction surveys & commercial change requests.
- Contributes to the liaison with different SAP stakeholders e. g. Sales, Presales, Renewals teams, esp. Customer success partners involved in the accounts, to ensure customer success.
What you bring:
- Minimum 8+ years of SAP Technical Administration (Preferably in the domain of SAP Basis skill) and should have knowledge & experience in Administration and Operations of SAP solutions.
- Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
- Excellent customer focus/Networking/Relationship Building / Results-driven / Decision-making skills. - Strong background in SAP Solutions, SAP technology and products, and cloud technology - Ability to coordinate delivery and projects as a team lead in a heterogeneous environment
- Good knowledge of S/4HANA architectures and S/4HANA-related migration paths and tools - Solid understanding as well as experience in SAP HANA. - Experience in Technical Architecture / Implementation / Change Management - Deep experience in technical planning, implementation, and configuration - Expert across multiple SAP and non-SAP technologies.
- Experienced in working with cross-cultural and cross-functional teams or individuals.
- Excellent communication both Verbal and Written in English, German Language skill is a plus.
Meet your Team :
We are looking for an accomplished Technology Services Senior Consultant who is well-versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team. You will contribute to SAPs global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.
Employment Type: Full Time, Permanent
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What people at SAP are saying
Rating based on 2 Senior Specialist
reviews
Anonymous · IT Consulting
in Bengaluru
Likes
Everything!
Dislikes
Sometimes hikes and layoffs.
Read 2 reviewsSenior Specialist salary at SAP
reported by
13
employees
with 5-15
years exp.
₹18.5
L/yr - ₹37
L/yr
110%
more
than the average Senior Specialist Salary in India
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What SAP employees are saying about work life
based on 1.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
SAP Benefits
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