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User Experience Design Specialist

4-6 years

Bangalore / Bengaluru

1 vacancy

User Experience Design Specialist

SAP

posted 1mon ago

Job Description

We help the world run better
Summary and Role Information
We are looking for an experienced [4-6 years] and detail-oriented Content Designer to craft user-centric content for help documentation, in-product onboarding and continued learning experiences for the SAP Integration Suite.

Key Responsibilities:
  • Design concise and understandable content for user flows, UI labels and texts, error messages, and contextual help within the product interface.
  • Create, organize, and maintain user guides, FAQs, and tutorials that simplify complex concepts and enhance user understanding.
  • Develop step-by-step walkthroughs and multimedia resources using platforms like WalkMe.
  • Adopt a data driven content design mindset by seeking and utilizing user data from multiple data channels such as Telemetry, UA Surveys, User Testing & Research and Customer Engagement activities to enable you to take decisions based on insights and facts.
  • Partner with cross-functional teams to ensure content is seamlessly integrated into product workflows.
  • Regularly audit and improve existing documentation and in-product help to ensure clarity, relevance, accessibility and adherence to standards.
  • Explore and implement new approaches, including AI-driven solutions, WalkMe to enhance user assistance content.
Role Requirement
  • Proven experience in creating help documentation, in-product content and tutorials with overall experience of 4 to 6 years.
  • Strong ability to simplify complex technical concepts into accessible and user-friendly content.
  • Experience with tools such as DITA, WalkMe, Figma for creating and managing content is an added advantage.
  • Excellent written and verbal communication skills in English.
  • Familiarity with user-centered design methodologies and accessibility standards.
  • Degree in English, Technical Writing, Communications, Design, Engineering, or a related technical field.
  • Ability to grasp technical concepts and create easy-to-use documentation and flows.
  • Passion for innovation, high attention to detail, and a commitment to delivering high-quality content.
About the Team
The SAP Integration Suite design team consists of UX Designers and UA Developers who are deeply passionate about crafting exceptional user experiences for our Integration Suite users through user oriented interaction design and content design.
#UXT2

.
Requisition ID: 413868 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Requisition ID: 413868
Posted Date: Jan 11, 2025
Work Area: Software-User Experience
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 10%
Location:

Employment Type: Full Time, Permanent

Read full job description

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What people at SAP are saying

User Experience Design Specialist salary at SAP

reported by 3 employees with 6-7 years exp.
₹20 L/yr - ₹35.8 L/yr
24% more than the average User Experience Design Specialist Salary in India
View more details

What SAP employees are saying about work life

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Day Shift
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