AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Employer? Claim Account for FREE
Sanofi
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
191 Sanofi Jobs
Digital Functional Expert Salesforce Effectiveness
3-7 years
Hyderabad / Secunderabad
1 vacancy
Digital Functional Expert Salesforce Effectiveness
Sanofi
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Digital Functional Expert will join the Digital Growth hub teams, which is part of the Consumer Healthcare Digital Business Solutions supporting Commercial, Marketing, M&S, Support functions and Science. This team is responsible for managing the worldwide solution portfolio, roadmap and projects around these Commercial & marketing areas. This includes a wide range of applications that need to be correctly integrated with both Sanofi business functions and external partners to allow best in class Commercial operations. In particular, Salesforce led solutions such as CRM, B2B Portal, Marketing automations .
Main responsibilities:
The CRM Product team is looking for a Digital Functional Expert who is hands-on, engaged, and an avid learner. Their goal will be to deliver digital analysis and expertise to the digital technology solutions that compose our application portfolio.
As a CRM Digital Functional Expert (equivalent Senior Business analyst), you will intervene on Sales effectiveness features (visit management, Territory management, detailing, segmentation, Merchandising ) shared across multiple clouds & solutions (MyCRM, OCE, Showpad ). Partnering with key collaborators to drive and achieve the Product vision while completing key deliverables. You serve as hands-on advisor, using strong interpersonal skills, solution and technical knowledge, FMCH industry experience, and knowledge of Sanofi CHC business.
As key job responsibilities, the Digital Expert:
Lead the Sales effectiveness solution implementation on MyCRM, Showpad, OCE, TRAX solutions
Be the expert and privileged interlocutor on the Sales effectiveness topics between Product Owners, Business process owners, Solution Leads & technical teams,
Candidate should have experience in skill like (Sales cloud, CG Cloud, Customer times. Should be knowledgeable in CRM like (Veeva for medical sales team or other CRM like (Microsoft).
Candidate should have work on Salesforce CRM for commercial team.
Collect Product related enhancement requests, challenge and qualify them and ensure their inclusion in the cross-application vision,
Lead Sales effectiveness problem management - identify key issues & irritants of the solution and find ways to improve the end user experience,
Write Sales effectiveness specific user stories, ensure that the alignment with the technical teams on the technical design and on acceptance criterias with local teams,
Review solutions, adoption and recommend improvements,
Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
Describe and illustrate functional designs with appropriate justifications,
Collaborate with cross-CoE teams, including Delivery, Product, Testing, Architecture, Support to ensure alignment and integration of new features or processes within Salesforce solutions,
In Charge of Sales effectiveness Product testing functional scripts
Prepare & maintain Training documentations related to Salesforce Effectiveness solutions usage
Contributes actively to Operational excellence: facilitating risk management and conducting/contributing to Problem root causes analysis, support L3 on problem solving
Required Qualifications and Background:
- Bachelor s or advanced master s degree in business or engineering
- At least 3 years experience in delivering Salesforce projects,
- Excellent communication skills, written, verbal, and interactive when online,
Minimum Salesforce certified:
- Administrator
- Sales Cloud Consultant
- Business Analyst
- CG Cloud
- Is familiar with continuous improvement/Agile techniques
- Has application design and integration knowledge (plus)
Knowledge, Skills, and Abilities Required:
- A pro-active personality, with a can-do attitude,
- Excellent relationship-building skills,
- Candidate should have experience in skill like (Sales cloud, CG Cloud, Customer times. Should be knowledgeable in CRM like (Veeva for medical sales team or other CRM like (Microsoft).
- Candidates have work on Salesforce CRM for commercial team.
- Previous experience in FMCG or FMCH is a plus
- Knowledge on commercial processes is a plus
- Attention to details and excellent analytical skills
- Available and responsive to question, clarifications and instructions
- Ability to tailor communication to multiple audiences at all levels
- A self-starter, experienced in leading projects or delivery work streams
- Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
Employment Type: Full Time, Permanent
Read full job descriptionSanofi Interview Questions & Tips
Prepare for Sanofi roles with real interview advice
Top Sanofi Functional Expert Interview Questions
Q1. How to proceed with any projects?
Q2. Tell more about randomization, sample size and other statistical method which you have used
Q3. QMS activities and their significance in industry.
What people at Sanofi are saying
Functional Expert salary at Sanofi
reported by
1
employee
with 11
years exp.
₹40.5
L/yr - ₹51.8
L/yr
361%
more
than the average Functional Expert Salary in India
View more details
What Sanofi employees are saying about work life
based on 1.2k employees
Flexible timing
Monday to Friday
Within city
Day Shift
Sanofi Benefits
View more benefits
Compare Sanofi with
Hetero
Compare
Viatris
Compare
Abbott
Compare
Micro Labs
Compare
GlaxoSmithKline Pharmaceuticals
Compare
Pfizer
Compare
Novartis
Compare
Biological E
Compare
USV
Compare
Granules India
Compare
Gland Pharma
Compare
Piramal Pharma
Compare
Novo Nordisk
Compare
Teva Pharmaceuticals
Compare
Eli Lilly and Company
Compare
Otsuka Pharmaceutical India Private Limited
Compare
Par Pharmaceutical Companies
Compare
Novartis Healthcare
Compare
Apex Laboratories
Compare
Agilent Technologies
Compare
Similar Jobs for you
Digital Functional Expert Salesforce Effectiveness
3-7 Yrs
Hyderabad / Secunderabad
Category Analytics Expert - Marketing & Sales
1-5 Yrs
Hyderabad / Secunderabad
Share an Interview