MES Support Engineer

Nature of Duties/Responsibilities:

• Actively engage with customer to conduct requirement gathering, prepare statement of

work and solution design document

• Leveraging best practices to create process flow in conjunction with customer that best

suites their manufacturing process

• Responsible for 42Q MES cloud based solution deployments to include setup &

configuration, testing, customer training, integration with ERP and post go live support

• Assisting in Pre Sales & Marketing activities which would include conducting demo's for

customers & supporting Alliance partner initiative

Education and Experience:

• Bachelor's degree in business, computer science, engineering, or similar discipline

• 2+ years work experience - Manufacturing domain a plus

• Must be capable of solving complex project and engineering challenges with minimal

assistance

• Must have excellent written and verbal communications skills, including ability to provide

demo's & technical presentations to customers

• Must be ready and willing to travel to customer locations

• willing to work non-standard hours as needed.

• Experience working in a team-orientated, collaborative environment

• Ambition and drive, a self starter with a "can do" attitude

Job Descriptor

Programmer/Analyst : Designs, develops, modifies, debugs and evaluates programs for functional areas, including but not limited to finance, human

resources, manufacturing and marketing. Analyzes existing programs or formulates logic for new systems, devises logic procedures, prepares

flowcharting, performs coding and tests/debugs programs. Develops conversion and system implementation plans. Prepares and obtains approval of

system and programming documentation. Recommends changes in development, maintenance and system standards. Trains users in conversion and

implementation of system. Note: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing

functions. May include company-wide, web-enabled solutions.