Associate MES Engineer

Work with relevant stakeholder to conduct user requirement analysis and collaborate with global IT team to implement and deliver IT solutions for Manufacturing operation.

Plan and coordinate user training and acceptance testing/verification for new software to ensure a good quality software release to production.

Perform applications software and hardware maintenance to ensure high uptime.

Monitor system performance proactively to identify abnormalities and develop capabilities to prevent unscheduled downtime.

Support in root cause analysis for critical incidents and seek continuous improvements. Ensure all tickets are closed on timely manner as per agreed SLA.